General Queries:

  • You can open OK Wallet account instantly by Self Registration through OK Wallet e-KYC. Just download OK Wallet App and open account by capturing your own live photo and personal NID card.
  • You can also instantly open OK Wallet account from OK Wallet registered Agent points through e-KYC system.
  • Furthermore, you can also visit ONE Bank Branch with both original and photocopy of your Photo ID (NID/ Driving License/Passport) and one copy of lab print passport size photograph (if required).

    *When registration is completed, dial *269# to use our USSD menu or download OK Wallet App from Google Play (www.shorturl.at/esCE4) or from App Store (http://apps.apple.com/us/app/ok-wallet/id1437495450) to avail OK Wallet services.
  • *You can find our ONE Bank Branches and OK Agent location in our Website: www.okwallet.com.bd
  • Your OK Wallet account number is your mobile number which you have registered and mentioned in your KYC.
  • a) For Self Registration through OK Wallet App • You have to capture your own Live Photo and your personal NID card.
  • b) For Paper-based KYC form • Duly filled up KYC form • One Passport size Photograph (Lab Print) of account holder. • Both Original and Photocopy of your Photo ID (NID/ Driving License/Passport).
  • Yes. One mobile number can be used for several Mobile Banking accounts.
  • You have to register and open a new OK Wallet account against your new mobile number and close the previous/existing OK Wallet account. To close your OK Wallet account, you need to email us mentioning your OK Wallet account and closing reason at okwallet@onebank.com.bd
  • No. Bank account is not mandatory to avail OK Wallet services.
  • No. They are different.
  • OK Wallet is a fast, easy and secure mobile financial services of ONE Bank Limited that allows customers to avail self registration and transaction 24/7 from anywhere in Bangladesh. It has exciting features like Money Transfer, Mobile Recharge, Cash-out, Cash-in, Credit Card Bill Payment, Merchant Payment, Utility Payment, Tuition Fees, Internet Bill Payment, Remittance and many more.


OK Wallet Self PIN Reset:

  • PIN ensures security of your money and protects fraudulent transactions.
  • PIN is the key for transacting in OK Wallet. Only with correct match of PIN & Mobile Phone Number a user can access the OK Account. PIN is needed to verify the account owner by the system. If a PIN is disclosed, respective account is at risk; therefore, PIN should be handled very carefully and should never be shared under any circumstances.
  • If you enter the wrong PIN 3 (Three) consecutive times, your PIN will be temporarily blocked and you will have to contact with Call Center on 16269. After you prove your ownership, our Call Centre Executive will unblock the PIN.
  • There are two easy ways to receive new PIN. Firstly, you can easily reset PIN through OK Wallet App by providing few required information for security purpose. Secondly, you can simply call our Call Center at 16269 and will receive new PIN via SMS. You will have the option of changing PIN once Login using the new PIN.
  • - Tap on FORGOT PIN option from OK Wallet App.
  • - Check your OK Wallet Number, Mobile Network Operator and tap on Next icon.
  • - Input OTP which will be sent via SMS to your OK Wallet Number for verification purpose.
  • - Enter NID/Photo ID, Date of Birth as well as Mother’s Name.
  • - If you are a Transactional Customer (Customer who have made transaction within last 60 days), you will have to provide additional information of either Last Transaction Amount or OK Wallet Account Balance for verification.
  • - Tap Confirmation to receive new PIN via OK Wallet system generated SMS.
  • - You will have to change default PIN by using PIN Change option to perform any transaction.
  • You need to contact with Call Center 16269 to reset PIN.
  • No, you can avail Self PIN Reset service only through OK Wallet App.
  • You need to contact with Call Center 16269 (from any mobile phone) & 09666716269 (from BTCL/Land Phone) to receive new PIN.
  • - Tap on Account from Home Menu and choose PIN Change option.
  • - Enter Old PIN, New PIN (as per your desired 4 digit PIN) and Re-Enter PIN.
  • - Tap on Confirm and PIN will be successfully changed.
  • - Dial *269# and type “6” for Other services option.
  • - Type “2” for PIN change option.
  • - Enter Old PIN and then, Enter New PIN (as per your desired 4 digit PIN).
  • - Confirm New PIN and PIN will be successfully changed.
  • No one will be able to Login to your OK Account without your OK PIN when your phone is stolen. For your financial security, you will be automatically logged out of the app after a specific period of inactivity and if anyone wants to login afterwards, s/he must login with your OK PIN. However, call our Call Centre on 16269 and inform them of the loss. They will bar your OK Account at your request.
  • There is no danger as the USSD is not stored on your phone or in the SIM; rather it is accessed via the Mobile Banking server. However, call our Call Centre on 16269 and inform them of the loss. They will bar your OK Account at your request.


OK Product & Service Features:

  • OK Wallet has exciting features like Money Transfer (Send Money/P2P), Mobile Recharge, Cash-out, Merchant Payment, Utility Payment and Credit Card Bill Payment. Add Money is available in the OK Wallet where you can Cash-in/add money from linked VISA/Master Card/ others bank account (iBanking)/ OBL Account/ OBL Branch or our Agent Point.
  • There is no extra charge for doing transactions using OK App.
  • You will get an instant Flash Notification and also a Confirmation SMS after each transaction.
  • Usually it takes less than a minute.
  • At any point of time, maximum OK Account balance is BDT 300,000 (Three Lac).
  • Visit any of our branches and fill our OK Account Registration and Account Linkage Form. You will receive a SMS notification confirming the account linkage within few hours. After account linkage you will be able to use all of our exciting services. The mobile number you have provided in your OK Account Registration and Account Linkage Form will be your OK Account number.
  • Customer can Cash-in (Deposit) at any ONE Bank Branch or OK Agent Point.

    You can also Cash-in from your ONE Bank Limited’s Account, if you have one and if the Account is linked to your OK.

    You can also Add Money from any VISA/Master card. To know more details on how to add Money from Cards, see the Add Money from Cards Section in the FAQ.
  • If you want to add money from OBL Account to your OK App, you have to choose the OBL Account in the Add Money section. After you choose the Account you want to add money from, key in the amount and PIN. The amount will be added to your OK.
  • Merchant Payment
  • If you want to add money from OBL Account to your OK using USSD Channel, you have to choose the OBL Account from Money Transfer menu. After you choose the Account you want to add money from, key in the amount and PIN. The amount will be added to your OK.
  • Merchant Payment
  • - ONE Bank Branch
  • - OBL ATM
  • - OK Agent Point
  • You can Cash-out (withdraw) at any ONE Bank Branch by choosing the Cash-out option in the OK first. Then select Cash-out from Branch option. You have to enter the amount and the PIN to confirm transaction. After confirming the transaction, you will get a Transaction ID. When you provide it to the OK Service Manager at Teller counter by filling out the withdraw slip, you will get the cash amount.
  • To use OBL ATMs for Cash-out purpose go to OK App. Select Cash-out option then choose OBL ATM option. Put desired amount and OK PIN, you will get a One Time Password (OTP).

    Visit OBL ATM booth and select OK Wallet option on ATM screen. Put your OK number with Requested Amount and OTP to withdraw cash.

    If you want to use USSD channel - go to Cash-out option then choose Cash-out from ATM. Put desired amount and OK PIN, you will get a One Time Password (OTP).

    Visit OBL ATM booth and select OK Wallet option on ATM screen. Put your OK number with Requested Amount and OTP to withdraw cash.

    *Each OTP will remain valid for 5 minutes.

    Cash-Out charge is 1% or BDT 5 whichever is higher.

    Minimum ATM Cash-Out amount is BDT 500. OK Wallet Cash out from ATM service is another channel for Cash-out (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Cash-out (cash withdrawal) from ONE Bank ATM. How much can I Cash-out (cash withdrawal)?

    You can Cash-out 5 times in a day for any amount from BDT 500 to BDT 25,000. Your monthly Cash-out transaction limit is BDT 25,000 and monthly 20 transactions.

    *Limits may change at ONE Bank Limited’s discretion.
  • Merchant Payment
    Merchant Payment
    Merchant Payment
    Merchant Payment
  • Select Cash-out option from OK Wallet App. Then select Agent Point. Input agent number or scan agent OR code. Then confirm by entering cash out amount and PIN. After confirming the transaction, you will get a transaction confirmation SMS.

    If you want to use USSD channel - go to Cash-out option then choose Cash-out at Agent. Put desired amount and OK PIN, you will get a transaction confirmation SMS.
  • Merchant Payment
  • Merchant Payment
  • *Limits may change at ONE Bank Limited’s discretion.
  • Service charges will be deducted from your account balance; therefore you do not have to pay in cash to the Agent or ONE Bank branches.
  • You can deposit money immediately after registration. However, after you provide the required document, Bank officer verifies the information on the registration form (KYC form) and authorizes the account for activation. Normally 5 working days are required for successful activation. After your account is fully activated, you will get a SMS notification. You can use all of our exciting services once your full activation is done.

    *KYC verification is a mandatory step as per Bangladesh Bank Regulation.
  • To transfer money from OK account to OK account using Mobile App find the OK A/C to OK A/C tab in Money Transfer option. Enter the receiver’s number or select the number from your Phone Contact List. Enter the amount you want to send and the PIN. Both you and the receiver will get a message confirming the successful transaction after you hit the Confirm button.
  • After choosing Money Transfer from our USSD menu, select OK A/C to OK A/C. Enter the amount you want to send and the PIN. Both you and the receiver will get a message confirming the successful transaction.
  • To transfer money from OK A/C to One Bank A/C using Mobile App, select the option OK A/C to One Bank A/C in the Money Transfer menu. Choose the linked OBL A/C, enter the amount you want to send, enter your PIN and click Confirm button.
  • In case you want to transfer money to OBL Account via USSD menu you have to choose the option OK A/C to One Bank A/C in the Money Transfer menu of OK. Then select the linked OBL Savings account, key in the amount and PIN. Money will be added to the OK Account.
  • At present user can transfer maximum BDT 25,000 per day and BDT 75,000 per month from own OK account to any other OK account any time. Daily you can make 10 OK to OK transactions and monthly you can make 50 OK to OK transactions. Minimum transaction limit of OK to OK transfer is BDT 10 per transaction.

    From OK Account to Linked OBL Saving Account/Retail Current Account you can transfer thrice a day for any amount from BDT 100 to BDT 25,000. Your monthly limit for this transaction is BDT 2,00,000 and monthly 30 transactions.

    *Limits may change at ONE Bank Limited’s discretion.
  • If you want to pay merchant using OK Mobile App- Go to Merchant Payment option and Scan the QR code. The Merchant Number and Name will appear automatically. Enter your bill amount. You can also manually enter the Merchant Number then enter amount and PIN to pay.
  • To pay merchant by USSD, dial *269# and choose Payment option. Choose Merchant Payment and enter the Merchant Number. Enter the bill amount and insert the PIN. You will get the message of successful transaction.
  • At present there is no minimum or maximum amount or number of transaction limit for paying the Merchant.
  • To recharge any mobile number, go to Mobile Recharge option. Choose operator, select Prepaid or Postpaid. You can either enter the phone number or select the Phone Number from your phone’s Contact List. After that, enter the amount you want to recharge and enter your PIN. Press Confirm and your recharge is done. Minimum transaction amount is BDT 10 for mobile recharge service.
  • For mobile recharge via USSD menu dial *269#, choose Buy Airtime. Then choose operator and select Prepaid or Postpaid. Enter the Phone Number and the amount you want to recharge. Enter your PIN and your recharge is done. Minimum transaction amount is BDT 10 for mobile recharge service.
  • If you want to pay utility bill using OK mobile app- Go to Utility Bill Payment option and choose the entity (Utility Type) that is WASA, DPDC, NESCO, Jalalabad Gas. Enter your unique Customer ID. The outstanding bill amount will show. Insert the PIN. Press Confirm and you will get the message of successful transaction.
  • To pay utility bill by USSD, dial *269# and choose Payment option. Choose Utility Bill and the Entity (Utility Type) that is WASA or DPDC or NWZPDCL. Enter your unique bill ID as customer ID and the outstanding bill amount will be shown. Insert the PIN after agreeing to pay. You will get the message of successful transaction. How to pay NID correction fees using OK App?
  • - If you want to recharge DPDC Prepaid (Key Pad) meter using OK App- Go to Bill Payment option and choose DPDC Bill.
  • - Among DPDC Prepaid and Postpaid options, select the Prepaid menu.
  • - Enter your unique Customer ID. Once you input the Customer ID, system will show the Meter Number for your verification.
  • - Insert the amount and PIN. Press Confirm and you will get the message confirming successful payment and a Token number.
  • - If the DPDC Prepaid meter is Online and GPRS enabled, then the token number will be updated through system automatically. If the meter is not online and GPRS enabled, you have to manually insert the Token Number using the Keypad of the Prepaid meter.
  • Following charge is applicable for availing the service:

    Transaction Amount Service Charge
    Up to BDT 400 BDT 5
    401-1500 BDT 10
    1501-5000 BDT 15
    Above 5000 BDT 25
  • - If you want to recharge DPDC Prepaid (Key Pad) meter using OK USSD Channel- Go to Payment option and select Utility Bill option. Choose DPDC Bill.
  • - Among DPDC Prepaid and Postpaid options, select the Prepaid option.
  • - Enter your unique Customer ID and amount.
  • - Once you input the amount, system will show the Meter Number for your verification.
  • - Insert the PIN. Press Confirm and you will get the message confirming successful payment and a Token number.
  • - If the DPDC Prepaid meter is Online and GPRS enabled, then the token number will be updated through system automatically. If the meter is not online and GPRS enabled, you have to manually insert the Token Number using the Keypad of the Prepaid meter.
  • Following charge is applicable for availing the service:

    Transaction Amount Service Charge
    Up to BDT 400 BDT 5
    401-1500 BDT 10
    1501-5000 BDT 15
    Above 5000 BDT 25
  • - If you want to pay Jalalabad Gas bill using OK Wallet App- Go to Bill Payment option and choose Jalalabad Gas bill.
  • - Enter your unique Customer ID. Once you input the Customer ID, system will show the outstanding bill amount.
  • - Insert the amount and PIN. Press Confirm and you will get confirmation message.
  • ** You can pay Jalalabad Gas Bill through OK Wallet App only for now.
  • ** Service Charge for Jalalabad Gas Bill Payment will be 1% of the transaction amount or (minimum TK 5 or maximum TK 25). User can pay Jalalabad Gas bill from both Customer App and OK Agent Point.
  • If you want to pay NID Correction Fees using OK Mobile App- Go to Utility Bill Payment option, Choose NID Correction as service. Enter the NID number and the Pay Code as per the service you want to avail. The charge against the Pay Code will show automatically. Give your PIN and Press Confirm to pay the NID Correction Fees. Show it to our Agent for further proceeding. How to pay NID correction fees using OK USSD channel?
  • To pay NID Correction Fees using USSD, dial *269# and choose Payment option. Next, choose Bills Pay option. Biller ID for NID Correction is 105 so enter 105 in Enter Biller ID section. Enter NID number in Bill ID. Insert Service Code as per the service you want to avail. The fee as per Service code will show. When you confirm by pressing 1 for Yes and enter the PIN and you will get the message of successful transaction. Show it to OK Agent for further proceeding.
  • Our Agent at NID premises will provide you the pay code according to the service you are seeking for your NID Correction. You can also know about the Pay Code / Service Code by calling our Call Centre 16269 or visiting our website: www.okwallet.com.bd
  • Service fees & Codes
    Service Type Total Fee Amount Service code
    NID CARD RENEWAL FEE
    REGULAR 121 001
    URGENT 178.5 002
    NID CARD LOST/DAMAGED FEE
    1st Time Application (REGULAR) 236 003
    1st Time Application (URGENT) 351 004
    2nd Time Application (REGULAR) 351 005
    2nd Time Application (URGENT) 581 006
    More than two times Application(REGULAR) 581 007
    More than two times Application(URGENT) 1156 008
    NID CARD CORRECTION FEE
    1st Time Application 236 009
    2nd Time Application 351 010
    More than two times Application 460 011
    NID DATA CORRECTION FEE
    1st Time Application 121 012
    2nd Time Application 236 013
    More than two times Application 351 014
  • Call OK 24/7 Call Center at 16269 or send an email to okwallet@onebank.com.bd
  • You can always know more about our services in our Website: www.okwallet.com.bd. You can call OK 24/7 Call Center at 16269 or send an email to okwallet@onebank.com.bd with your query. You can also visit and Follow us in our Facebook Fan Page www.facebook.com/okwallet/ for latest updates and events
  • When you Log into OK Account, you create a PIN that ensures only you can access the accounts. Plus, our powerful firewalls, encryption technology, and timed log-offs help ensure your privacy and security.
  • No, it is absolutely free
  • Call charge will be applicable as per your respective mobile network operator’s/operator’s charging policy.
  • Our Latest Fees and Charges are always visible at our OK website: www.okwallet.com.bd under tariff section.


App Features:

  • OK App is the mobile application of Mobile Financial Services of ONE Bank Limited which is a simple, easy-to-use and highly secured. You can use OK App for sending cash quickly to people, recharging mobile, shopping at your favorite stores and shops, paying your utility bill and much more. You can download the OK App for free from Google Play (Android) or App Store (iOS).
  • You can download the App for free from Google Play (Android) or App Store (iOS).
  • It’s Easy! Simply go to Google Play for Android Devices or App Store for iOS Devices for downloading OK Mobile Application. OK App will work on your Android device that runs OS 4.4 and above or if it is an iPhone that runs iOS 9.1 and above.
  • Simply login ‘OK Wallet’ App by using PIN and OTP from registered phone number.
  • It has exciting features like Money Transfer (Send Money/P2P), Mobile Recharge, Cash-out, Merchant Payment, Utility Payment and Credit Card Bill Payment. Add Money is available in the OK Wallet where you can Cash-in/add money from linked VISA/Master Card/ others bank account (iBanking)/ OBL Savings Account/ OBL Branch or our Agent Point.
  • There is no extra charge for doing transactions using OK App.
  • Yes, OK App uses your phone's internet connection (4G/3G/2G/EDGE or Wi-Fi, as available).
  • No one will be able to log in to your OK account if s/he doesn’t know your OK PIN.
  • No, you can use your OK App only in Bangladesh.
  • OK App ensures security by binding the SIM with your mobile phone using OTP (One Time Password) which makes the more protected. Moreover, your OK PIN is required for performing all types of financial transactions.
  • Yes, you can definitely use the OK App even if you have other MFS Apps downloaded in the same smartphone.
  • No need to manually input numbers anymore! Simply select the desired recipient from contact list for fast and error-free financial transaction.
  • Printed and ready to use QR codes are available at our Agent and Merchant points. Scan the QR code at Merchant outlets for Payment and at Agent points for easy, faster and error free Cash-out.
  • Both OK App and USSD channel are highly secured for all types of OK transactions.


Complaint and Dispute Resolution:

  • Simply call our 24/7 Call Centre 16269 or send an email at okwallet@onebank.com.bd .
  • Before making any transaction from your OK Account, please check and ensure that the recipient’s Account number and the amount of money are correct.

    In the event of any incorrect transaction using OK, all responsibilities lie with the customer/sender because the customer himself/herself inputs the recipient’s Account number and the amount of money and also confirms the transaction by providing the PIN. Before providing such PIN, the customer can see the information (the recipient’s mobile number and transaction amount) s/he has keyed in on mobile’s screen so that s/he can verify the information. In case of any incorrect input s/he can cancel the instruction of transaction then and there. That is why, in the event of money being sent by the customer to an unintended Account, OK has no authority to reimburse the customer without any direction of the court, or the consent of the recipient.
  • If you have a dispute or disagreement with the biller regarding the charge of a specific bill, you have to call our Call Centre 16269 or email at okwallet@onebank.com.bd regarding the complaint/ dispute. We will check specific information and suggest a solution from our end.
  • Security Awareness:
  • - Don’t share PIN to anyone not even to the One Bank employees. ONE Bank representatives would never ask you to reveal the PIN.
  • - Do not fall for the trap of any fraud out of greed, fear, trust or superstition.
  • - Always use trusted mobile device and avoid using rooted/jail-break mobile device.
  • - Always log out after finishing a session.
  • - Frauds can call you and say that they have sent you money by mistake or that you have won the lottery or you have got a new job opportunity. They can also mislead you pretending to be an OBL executive and con you by talking about activation of new services or threatening to shut your account down. For any of these incidents do not just fall for the trap. First verify the intention and identity of the caller and Contact 24/7 Call Centre 16269 immediately.
  • You can Cash-in maximum 5 times a day using your card. But you cannot exceed the limit of maximum 5 transactions a day that is set for Cash-in transaction using any available channel (Agent, Branch, and Card).
  • You can initiate total 25 Cash-in transactions in a month from available Cash-in channels which are Agent Point, Branch and Card.
  • Merchant Payment
  • Name of the Q-Cash Member Banks
    01 Agrani Bank Limited
    02 Bangladesh Commerce Bank Limited
    03 Bangladesh Krishi Bank
    04 Bank Asia Limited
    05 BASIC Bank Limited
    06 Bank Alfalah, Bangladesh
    07 Community Bank Bangladesh Limited
    08 First Security Islami Bank Limited
    09 ICB Islamic Bank Limited
    10 IFIC Bank Limited
    11 Jamuna Bank Limited
    12 Janata Bank Limited
    13 Meghna Bank Limited
    14 Mercantile Bank Limited
    15 Midland Bank Limited
    16 Modhumati Bank Limited
    17 National Bank Limited
    18 NCC Bank Limited
    19 NRB Commercial Bank Limited
    20 NRB Global Bank Limited
    21 Rupali Bank Limited
    22 ShahjalalIslami Bank Limited
    23 Shimanto Bank Limited
    24 Social Islami Bank Limited
    25 Sonali Bank Limited
    26 South Bangla Agriculture and Commerce Bank Limited
    27 Trust Bank Limited
    28 Union Bank Limited
    29 Uttara Bank Limited
    30 Woori Bank, Bangladesh
*Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/ monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Cards.


LankaBangla DPS Installment Payment:

  • - Choose Bill Payment
  • - Select LankaBangla DPS
  • - Enter DPS A/C Number; Your Installment Amount will appear automatically.
  • - Enter PIN and Hit Confirm
  • - Flash Message confirming successful transaction will appear.
  • You can pay any amount from OK in a single transaction depending upon your OK balance.
  • You can pay any amount from OK in a month depending upon your OK balance.
  • Minimum amount is your installment amount of the DPS.
  • No, it will automatically appear.
  • 0.8% of the transaction amount (excluding VAT)
    *Minimum Charge BDT 5
  • You can pay installments for as many DPS accounts as you want.
  • Yes, you can pay LankaBangla DPS installment at OK Agent Points.
  • No it is free of cost.


LankaBangla Credit Card Bill Payment:

  • - Choose Bill Payment
  • - Select LankaBanglaCredit Card
  • - Enter Credit Card number, (Total dues and minimum dues amount will show in response)
  • - Enter desired Amount, PIN and confirm
  • - Flash Message confirming successful transaction will appear.
  • You can pay any amount as Credit Card Bill from OK in a single transaction depending upon your OK balance.
  • You can pay any amount as Credit Card Bill from OK in a month depending upon your OK balance.
  • There is no fixed minimum amount. You can pay any amount you want.
  • Yes you can. Though minimum dues and total dues will pop up as flash message when you enter the Credit Card Number, you can choose to pay any amount as Credit Card Bill.
  • 0.8% of the transaction amount (excluding VAT) *Minimum Charge BDT 5
  • You can pay for as many Credit Card Bills as you want.
  • Yes, you can pay LankaBangla Credit Card Bill at OK Agent Points.
  • No it is free of cost.


Fund Transfer from OK Wallet to BRAC Bank Account:

  • Step 1: Login to OK Wallet App and Tap on Transfer menu and Select OK A/C to Other Bank option.
  • Step 2: Tap on BRAC Bank menu from the list.
  • Step 3: Enter BRAC Bank Account Number and Name of the Account Holder (same as BRAC Bank Account Name).
  • Step 4: Enter Amount and OK Wallet PIN.
  • Step 6: Tap on Next icon.
  • Step 7: Then Customer will get to view a Transaction Detailed Page.
  • Step 8: Tap on Confirm icon for successful Transaction. Customer will receive system generated SMS regarding successful payment as well as Digital Receipt which can be downloaded and shared for further reference.
  • • Minimum BDT 50
  • • 5 times in a day.
  • Maximum BDT 25,000
  • Fund Transfer to BRAC Bank Account service is another channel for Cash-out (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Fund Transfer from OK Wallet to BRAC Bank Account. transaction amount ceiling are applicable equally for Add Money from Bank account.
  • 20 times in a month.
  • Maximum BDT 1,50,000
  • 1% service charge on transaction amount is applicable for transferring fund from OK Wallet to BRAC Bank Account.
  • Yes. You can transfer fund at your convenient time.


Add Money from BRAC account to OK:

  • - Before Adding Money from BRAC Bank to OK please make sure that your Bank account have internet banking access.
  • - Select Bank Account option from the “Add Money” icon in the OK App.
  • - Select BRAC Bank icon from the menu.
  • - Enter internet Banking User ID of BRAC Bank and Password,
  • - Then input amount and other required information to confirm transaction.
  • - A flash message will appear confirming the transaction and mentioning the added amount.
  • - If not please contact the Issuing Bank to allow internet banking transaction.
  • BDT 100.
  • You can add maximum BDT 50,000 monthly from your account.

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Bank account.
  • You can add maximum BDT 50,000 daily from your account.

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Bank account.
  • You can add maximum BDT 300,000 monthly from your account.

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Bank account.
  • You can Cash-in maximum 5 times a day from your Bank account. But you cannot exceed the limit of maximum 5 transactions a day that is set for Cash-in transaction using any available channel (Agent, Branch, and Bank account).
  • You can initiate total 25 Cash-in transactions in a month from available Cash-in channels which are Agent Point, Branch, Card and Bank. But you cannot exceed the limit of maximum 25 transactions in a month that is set for Cash-in transaction using any available channel (Agent, Branch, and Bank account).
  • No charge applicable for adding money in OK from Bank Account
  • Yes! You can do transaction 24 hours in a day and 7 days in a week.


Add Money from any Visa/Master Card :

  • - Select Card option from the “Add Money” icon in the OK App.
  • - Agree to Terms of Uses
  • - Select Visa/Master Card option from Card Type
  • - Enter Amount and PIN, then confirm transaction.
  • - After Confirmation, select either Visa or Mastercard option based on your card type.
  • - After the confirmation put Card Number, Name on Cards (Cardholder’s name), Card Expiry date: (MM/YY) and CVV (3 digits which are usually found on the backside of a card on the signature strip) on your screen and Hit Proceed Button.
  • - Select Pay Now after filling Up and rechecking the Card details
  • - Click Confirm Payment. A flash message will appear confirming the transaction and mentioning the added amount.
  • - Add Money from Visa and Master card can be done using OK App only.

  • Before Adding Money using card please make sure e-commerce transaction is allowed in your card. If not please contact the Card Issuing Bank to allow e-commerce transaction.

Customer Menu For Add Money From VISA Card
Merchant Payment

Merchant Payment

Merchant Payment


Customer Menu For Add Money From MasterCard
Merchant Payment

Merchant Payment

Merchant Payment
  • You can Add Money from any Master Card or Visa cards (Debit / Credit card)issued from any bank.
  • BDT 500. *
  • BDT 30,000 *
  • You can add maximum BDT 2,00,000 monthly from your card.*

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Cards.
  • You can Cash-in maximum 5 times a day using your card. But you cannot exceed the limit of maximum 5 transactions a day that is set for Cash-in transaction using any available channel (Agent, Branch, and Card).
  • You can initiate total 25 Cash-in transactions in a month from available Cash-in channels which are Agent Point, Branch and Card.
  • No service charge is applicable for the Users.


Add Money to OK Wallet through BEFTN by using Internet Banking:

  • Yes. You can Add Money to OK Wallet from other bank’s account through internet banking.
  • Step 1: Log into your Bank’s Internet banking portal.
  • Step 2: Select Manage Beneficiary/Add Beneficiary of other bank.
  • Step 3: Select ACCOUNT as Beneficiary Type.
  • Step 4: Select BEFTN as Transaction Channel.
  • Step 5: Select ONE BANK LTD. as Beneficiary Bank.
  • Step 6: Select Dhaka South, if your Internet Banking requires city corporation information.
  • Step 7: Select MFS-ONE BANK LTD. as Beneficiary Branch.
  • Step 8: Put Dhaka on the address field, if your i-Banking requires Address. Don’t use any special character on address field. Example: dot(.), comma(,), hyphen (-) etc.
  • Step 9: Provide routing number 165275554, if your Internet Banking requires.
  • Step 10: Put your OK WALLET NUMBER on Account number field to which you want to add money. Example: 0167364****
  • Step 11: Put OK Wallet customer name as Account Name on Account name field. Example: Md Rahim Ullah
  • Step 12: For security purpose, your Internet-Banking might send you OTP for verification.
  • Step 13: Submit your request by successfully verifying OTP.
  • Note: It may differ in some banks Internet Banking portal.
  • Step 1: Go to your Bank’s Internet banking portal.
  • Step 2: Select fund transfer to Other Bank
  • Step 3: Select your OK Wallet number from your Beneficiary List.
  • Step 4: You will find your OK Wallet number as Beneficiary Account number, your name as Beneficiary Account Holder name, ONE BANK LTD. as Beneficiary Bank’s name, MFS-ONE BANK LTD. as Beneficiary Branch name and 165275554 as Routing number.
  • Step 5: Put AMOUNT on Amount field.
  • Step 6: For security purpose, your Internet Banking might send you OTP for verification.
  • Step 7: Submit your request by successfully verifying OTP.

. How to Add Money to OK Wallet through Internet Banking?
  • Maximum One (01) working day.
  • BDT 30,000
  • BDT 100
  • No


Remittance:

  • - Visit authorized money exchange house/MTO agent.
  • - Provide beneficiary’s Bank Name "ONE Bank Limited" and routing number 165270788.
  • - Provide beneficiary’s OK Wallet account number as ONE Bank Account Number.
  • - Provide beneficiary’s OK Wallet account holder name.
  • - Handover required cash and request to initiate the process.
  • The remitted money will be transferred to the beneficiary’s OK Wallet account promptly and the beneficiary will be immediately notified with an SMS.
  • TK.125,000/= ( in Bangladeshi Taka including 2.5% government incentive)
  • TK. 100/= ( in Bangladeshi Taka)
  • Yes. OK Wallet Account holder will get 2.5% incentive on the received money from the government.
  • - For Local Call: 16269 (from any mobile phone) & 09666716269 (from BTCL/Land Phone) in Bangladesh.
  • - For Overseas Call: +880 9666716269


Credit Card Bill Payment through OK Wallet:

  • Yes. An OK Wallet customer can pay own and near ones Credit Card Bill through OK Wallet account.
  • Yes. Credit Card Bill Payment service is also available at OK Wallet registered Agent points.
  • Yes, Customer can pay LankaBangla Credit Card Bill and LankaBangla DPS installment at OK Wallet registered Agent Points.
  • No. Only with OK Wallet App.
  • Step 1: Login to OK Wallet App and Tap on Card Payment option.
  • Step 2: Tap on Agree Option.
  • Step 3: Select desired Bank/Institute Name from the list.
  • Step 4: Enter Credit Card Number, Credit Card Holder Name, Amount and PIN.
  • Step 5: Confirm the Payment. Customer will receive a confirmation message.
  • Step 1: Tap on Card Payment option.
  • Step 2: Agree to Terms of Use.
  • Step 3: Select desired Bank/Institute Name from the list.
  • Step 4: Enter Credit Card Number, Credit Card Holder Name, Beneficiary Number, Amount and PIN.
  • Step 5: Confirm the Payment. Both agent and customer will receive confirmation message.
  • Customer can pay any amount from OK Wallet in a single transaction depending upon his/her OK balance.
  • Customer can pay any amount from OK Wallet in a month depending upon his/her OK balance.
  • There is no fixed minimum amount. Customer can pay any amount from OK Wallet App.
  • Customer can pay for as many Credit Card Bills as he/she wants.
  • Yes, Customer can choose to pay any amount as Credit Card Bill at OK Wallet.
  • 0.8% or Tk 5 (Whichever is higher) Service Charge of transaction amount will be applicable for Other Bank Credit Card Bill Payment.
  • Upon successful payment, it will take up to 2 (Two) working days to update the payment by card issuing bank.
  • 0.29% Service Charge (minimum TK 5) of transaction amount will be applicable for LankaBangla Credit Card bill and DPS Installment Payment.
  • This payment will be updated within 1 (One) working day after successful transaction.


EDUMAN Tuition Fee Payment through OK Wallet:

  • Yes. An OK Wallet Customer can pay own and near ones tuition fee from OK account through Eduman platform.
  • Yes. OK user can pay EDUMAN tuition fee both from OK Wallet App and USSD (*269#) menu.
  • Yes. EDUMN Tuition Fee Payment service is also available at OK Wallet registered Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Tuition Fee.
  • Step 2: Select EDUMAN option.
  • Step 3: Enter Student’s ID and Tap on PIN field. Due Amount will be automatically fetched. In case of payment from agent, beneficiary number is required.
  • Step 4: Input OK Wallet PIN and tap on Pay to confirm transaction. Customer will receive system generated message of successful transaction.
  • Step 1: Dial *269# from Mobile Menu and Type 3 on Payment option.
  • Step 2: Type 3 on Bills Pay and Type 106 as Biller ID.
  • Step 3: After that, Type 2 to Select Eduman and Enter Student ID.
  • Step 4: Check your due Amount and Type 1 to Confirm. In case of payment from agent, beneficiary number is required.
  • Step 5: Finally type your PIN and confirm the payment
  • System will automatically show the due amount when customer enters Student ID. Customer can pay any amount fetched from the system.
  • No Service Charge is applicable by OK Wallet. Service charge may be imposed as per arrangement between institutes and solution provider.
  • This Payment will be updated in real time after successful transaction.
  • No Service Charge is applicable by OK Wallet. Service charge may be imposed as per arrangement between institutes and solution provider.


Fund transfer from OK Wallet to any ONE Bank Account:

  • Yes. An OK customer can transfer money from OK Wallet to any ONE Bank Account.
  • Step 1: Login to OK Wallet App and Tap on Transfer option.
  • Step 2: Select OK A/C to ONE Bank A/C from Money Transfer.
  • Step 3: Tap on Other OBL A/C option.
  • Step 4: Enter OBL A/C Number, OBL A/C Name (as per OBL Account Holder Name), Amount and PIN.
  • Step 5: Tap on Next icon and Customer will receive a Confirmation page.
  • Step 6: Tap on Confirm icon for successful Transaction. Customer will receive a confirmation message at OK Wallet Number.
  • 0.8 % charge (minimum TK 5 or whichever is higher) of transaction amount is applicable for any ONE Bank Account Fund Transfer service using OK Wallet App.
  • No. OK Customer can transfer money to any ONE Bank Account only through OK Wallet App.
  • Minimum BDT 100.
  • 3 times in a day.
  • Customer can transfer maximum BDT 25,000 daily from OK Wallet to any ONE Bank Account.
  • Fund Transfer service is another channel for Cash-out (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Fund Transfer from OK Wallet to Bank Account.
  • 30 times in a month.
  • Maximum BDT 2,00,000 in a single month.


ONE Bank Credit Card Bill Payment through OK Wallet App:

  • Yes. Customers can pay OBL Credit Card Bill through their OK Wallet App.
  • Yes. OBL Credit Card Bill Payment service is also available at OK Wallet registered Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Card Payment option.
  • Step 2: Go through on Terms and Conditions and Tap on Agree Option.
  • Step 3: Select ONE Bank from the list.
  • Step 4: Enter 16 digits Credit Card Number.
  • Step 5: Enter Amount and Due Amount will be automatically fetched on the top of the page.
  • Step 6: Enter OK Wallet PIN and Tap on Pay icon.
  • Step 7: Then Customer will get to view a Transaction Detailed page.
  • Step 8: Tap on Confirm icon for successful Transaction. Customer will receive system generated SMS regarding successful payment as well as Digital Receipt which can be downloaded and shared for further reference.
  • Step 1: Tap on Card Payment option.
  • Step 2: Go through on Terms and Conditions and Tap on Agree Option.
  • Step 3: Select ONE Bank from the list.
  • Step 4: Enter 16 digits Credit Card Number and Beneficiary Mobile Number.
  • Step 5: Enter Amount and Due Amount will be automatically fetched on the top of the page.
  • Step 6: Enter OK Wallet PIN and Tap on Pay icon.
  • Step 7: Then Agent will get to view a Transaction Detailed page.
  • Step 8: Tap on Confirm icon for successful Transaction. Both Agent and Customer will receive system generated SMS regarding successful payment. In addition, Agent will also obtain a Digital Receipt which can be downloaded and shared for further reference.
  • 0.8% or Tk 5 (Whichever is higher) Service Charge on transaction amount will be applicable for ONE Bank Credit Card Bill Payment through OK Wallet (applicable for both Customer and Agent payment).
  • ONE Bank credit card bill payment through OK Wallet will be updated within same day after successful transaction.
  • No, only BDT (Bangladeshi Taka) is acceptable for ONE Bank Credit Card Bill payment through OK Wallet.


OK EMS (Education Management System):

  • OK EMS or OK Educational Management System is the sole solution to run the Educational Management efficiently in Bangladesh. This Multifunctional software will help management to execute and monitor administrational activities such as updating and keeping record of students as well as teachers’ relevant information, attendance, payment model as well as managing institutional expanses and income.
  • Yes. Customers can pay tuition fee through OK Wallet by OK EMS platform.
  • Yes. OK EMS Tuition Fee service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay OK EMS tuition fee from OK Wallet Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Tuition Fee option.
  • Step 2: Choose School/Institutes from Select Type.
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: After that; Customer will be shown total due Amount, OK Wallet PIN and Tap on NEXT icon.
  • Step 5: Customer will get to view a Transaction detailed page.
  • Step 6: Tap on Confirm icon for successful Transaction. Customer will receive system generated confirmation message as well as a digital Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type 3 for Payment option.
  • Step 2: Again Type 3 for Bills Pay and Enter Biller ID (Collect Biller ID from your Institute).
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: Type ‘1’ to continue payment process.
  • Step 5: Check your Transaction details with service charge and Type menu PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction.
  • To retrieve OK EMS Student ID; Customer need to select OK EMS Info option from Tuition Fee icon. Customer can also contact with Institute or with nearby ONE Bank Branch or make contact with Call Center 16269 (from any mobile phone) & 09666716269 (from BTCL/Land Phone). Customer must provide correct mobile number which was stated at Student Admission Register Form of the institute.
  • Step 1: Login to OK Wallet App and Tap on Tuition Fee option.
  • Step 2: Choose School from Select Type.
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: After that; Enter Beneficiary Mobile Number, Amount, OK Wallet PIN and Tap on NEXT icon.
  • Step 5: Customer will get to view a Transaction detailed page.
  • Step 6: Tap on Confirm icon for successful Transaction. Both Agent and Customer will receive system generated confirmation message after successful transaction. Both Agent and Beneficiary (if having OK Wallet Account) will also receive a digital Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type 3 for Payment option.
  • Step 2: Again Type 3 for Bills Pay and Enter Biller ID (Customers have to collect Biller ID from their Institute).
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: Type ‘1’ to continue payment process.
  • Step 5: Enter Beneficiary Mobile number.
  • Step 6: Check Transaction details with service charge and Type menu PIN to confirm the transaction. Both Agent and Customer will receive system generated confirmation message after successful transaction.
  • 1% service charge (minimum TK 5 and maximum TK 25) of transaction amount is applicable for OK EMS tuition fee through OK Wallet.
  • 1% service charge (minimum TK 5 and maximum TK 25) of transaction amount is applicable for OK EMS tuition fee through OK Wallet Agent Point.
  • Since each institute will have particular Biller ID, Customers have to collect Biller ID from their institute (Institutes EMS Id will be the Biller ID)
  • OK EMS Tuition Fee Payment will be updated within real time after successful transaction.


Add Money to OK Wallet from JAMUNA Bank Account (JustPay):

  • Yes. Customers can add money to OK Wallet from their JAMUNA Bank Account at their convenient time.
  • LOGIN at “JustPay” App of JAMUNA Bank Limited with User ID and Password.
  • Add Beneficiary with your OK Wallet number.
  • Send Money to OK Wallet from Your Beneficiary List.
  • Money will be transferred to Customer’s OK Wallet in Real Time and Customer will receive OK Wallet system generated SMS regarding successful transaction.
  • Minimum BDT 100.
  • Customers can add maximum BDT 50, 000 in a single transaction per day from their account.
  • Customers can add maximum BDT 50, 000 daily from their account.
  • Customers can add maximum BDT 300,000 monthly from their account.
  • 5 times in a day.
  • 25 times in a month.
  • No service charge is applicable for adding money in OK Wallet from JAMUNA Bank Account.
  • Money will be reloaded to OK Wallet within real time from JAMUNA Bank Account.
  • Yes, JAMUNA Bank account holder must have registered with JustPay for transferring fund to OK Wallet from his/her JAMUNA Bank account.


Fund Transfer to JAMUNA Bank Account through OK Wallet App:

  • OK Wallet customers can transfer fund to any JAMUNA Bank Account that is registered with JustPay.
  • Yes. Customers can transfer fund to their JAMUNA Bank Account using OK Wallet App at their convenient time.
  • Login to OK Wallet App and Tap on Transfer menu.
  • Select OK A/C to Other Bank from Money Transfer.
  • Tap on JAMUNA Bank menu from the list.
  • Enter JBL AC/Connect Number, JBL AC/Connect Name (as per JAMUNA Bank Account Name), Amount and PIN.
  • Tap on Next icon and then Customer will get to view a Transaction Detailed page.
  • Tap on Confirm icon for successful Transaction. Customer will receive a confirmation message at OK Wallet Number.
  • Minimum BDT 50.
  • 5 times in a day.
  • Maximum BDT 25,000.
  • 20 times in a day.

  • Maximum BDT 1, 50, 000.
  • 1% charge of transaction amount is applicable for Transferring fund from OK Wallet to JAMUNA Bank Account using OK Wallet App.
  • No. Customers can transfer fund to their JAMUNA Bank Account only through OK Wallet App.


Carnival Assure Insurance Purchase through OK Wallet:

  • Yes. Customers can purchase Carnival Assure Insurance packages through OK Wallet App.
  • No. Customers can avail Carnival Assure Insurance packages only through OK Wallet App.
  • No. Carnival Assure Insurance payment service is currently available at Customer OK Wallet App.
  • Login to OK Wallet App and Tap on Insurance option.
  • Select Carnival Assure from Insurance list.
  • Review insurance packages along with terms and conditions from Carnival Assure product List.
  • Select desired Insurance Package and fill up all the required fields regarding customer information at Carnival Assure site.
  • In the OK Wallet Payment Gateway, Customer will input OK Wallet Account Number, OK Wallet system generated OTP and OK Wallet PIN in the mentioned fields to confirm the transaction.
  • Customer will receive a confirmation message of successful transaction at OK Wallet Account.
  • After providing OK Wallet Account Number into the OK Wallet Payment Gateway platform, OK Wallet will send a system generated OTP at Customer OK Wallet Account via SMS.
  • No service charge will be imposed on OK Wallet Customers.
  • After successful payment, Carnival Assure will sent product purchase confirmation slip through SMS.


NESCO Prepaid Meter Recharge with OK Wallet:

  • Yes. Customer can recharge NESCO Prepaid Meter through OK Wallet App & USSD Channel.
  • Yes. Customer can recharge NESCO Prepaid Meter through OK Wallet registered Agent points. To receive Token Number via SMS, Agents should input customer mobile number as beneficiary.
  • 1% of the transaction amount. (Minimum Charge BDT 5 or Maximum BDT 25)
  • Login to OK Wallet App and go to Utility menu.
  • Choose NESCO Prepaid.
  • Enter your unique Customer ID.
  • Insert the Amount (Once you input the Customer ID and Amount, system will show the Meter Number for your verification).
  • Enter OK Wallet PIN to confirm the transaction.
  • Check your Customer ID, Amount with OK Wallet Service charge and Press Confirm option.
  • Meter will be recharged in real time.
  • You will receive system generated Message along with Token Number and Digital Receipt confirming successful payment.
  • For Keypad Meter, Customer needs to input Token Number using the Keypad of NESCO Prepaid Meter.
  • Dial *269# and Type “3” Payment option and then type “2” to select Utility Bill option.
  • Choose NESCO.
  • Select Prepaid option.
  • Enter your unique Customer ID and Amount.
  • Once you input Customer ID and Amount, system will show the Meter Number for your verification.
  • Check your Customer ID with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment and a Token Number.
  • For Keypad Meter, Customer needs to input Token Number using the Keypad of NESCO Prepaid Meter.
  • Yes. Customer will receive Token Number via System generated SMS.


10% Instant Cashback Campaign on Insurance Packages Purchase from Carnival Assure through OK Wallet:

  • Health Insurance
  • Life Insurance
  • Yes. 10% Instant cashback will be applicable on Carnival Assure Insurance Package amount through OK Wallet.
  • Only active customers with verified KYC are eligible to receive cash back under this campaign.
  • Starting from 16th March 2021 to 15th April 2021.
  • Unlimited.
  • Maximum BDT 50 per Insurance Package payment/ per transaction.
  • Maximum BDT 150 during campaign period.
  • OK Customers can enjoy this campaign from Customer OK Wallet App.
  • No. Cashback campaign on Carnival Assure Insurance Package purchase is applicable through OK Wallet customer account only and not applicable for payment through OK Agent points.
  • Customers will enjoy cashback instantly.


NESCO Prepaid Meter Recharge with OK Wallet:

  • Yes. Customer can recharge NESCO Prepaid Meter through OK Wallet App & USSD Channel.
  • Yes. Customer can recharge NESCO Prepaid Meter through OK Wallet registered Agent points. To receive Token Number via SMS, Agents should input customer mobile number as beneficiary.
  • 1% of the transaction amount. (Minimum Charge BDT 5 or Maximum BDT 25)
  • Login to OK Wallet App and go to Utility menu.
  • Choose NESCO Prepaid.
  • Enter your unique Customer ID.
  • Insert the Amount (Once you input the Customer ID and Amount, system will show the Meter Number for your verification).
  • Enter OK Wallet PIN to confirm the transaction.
  • Check your Customer ID, Amount with OK Wallet Service charge and Press Confirm option.
  • Meter will be recharged in real time.
  • You will receive system generated Message along with Token Number and Digital Receipt confirming successful payment.
  • For Keypad Meter, Customer needs to input Token Number using the Keypad of NESCO Prepaid Meter.
  • Dial *269# and Type “3” Payment option and then type “2” to select Utility Bill option.
  • Choose NESCO.
  • Select Prepaid option.
  • Enter your unique Customer ID and Amount.
  • Once you input Customer ID and Amount, system will show the Meter Number for your verification.
  • Check your Customer ID with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment and a Token Number.
  • For Keypad Meter, Customer needs to input Token Number using the Keypad of NESCO Prepaid Meter.
  • Yes. Customer will receive Token Number via System generated SMS.


e-Passport Fees Payment through OK Wallet:

  • Yes. Customers can pay e-Passport Fees through OK Wallet.
  • No. Currently MRP Passport Fees payment service is not available at OK Wallet.
  • Yes. Customers can pay e-Passport Fees through OK Wallet App.
  • No. Currently e-Passport Fees payment service is not available at OK Wallet USSD channel.
  • Yes. e-Passport Fees payment is available at OK Wallet registered Agent Points.
  • Customers can pay new e-Passport Fees and make payment to reissue e-Passport through OK Wallet App as well.
  • Login to OK Wallet App and tap on e-Passport Fee option.
  • Go through Terms and Conditions and tap on AGREE icon to continue payment procedure.
  • Select desired e-Passport Type (Ordinary/Official/Diplomatic).
  • Then select e-Passport Application Type (New e-Passport or Reissue e-Passport).
  • After that, select Delivery Type. For New e-Passport, choose either Regular or Express according to requirement. For Reissue e-Passport, choose Regular/Express/Super Express according to requirement.
  • Input required information into the selected fields as per National ID Card/Birth Certificate/Passport of the Applicant.
  • In addition, select e-Passport Validity Period (5 years/10 years) and Pages (48/64 pages).
  • In case of payment through OK Wallet Agent point, Agent should input Beneficiary Number.
  • Then capture or upload Applicant’s NID/Birth Certificate/Passport Front Page as per requirement.
  • Tap on NEXT icon for further processing.
  • At Review page, carefully check all information and Amount of e-Passport Fees (including VAT) before proceeding for confirmation page. {*To edit information, tap on Back Button and make necessary changes.}
  • Enter OK Wallet PIN and Tap on NEXT icon to continue payment process.
  • In payment confirmation page, recheck Applicant’s Name and total e-Passport Fees Amount and tap on CONFIRM icon.
  • Customer will receive successful payment confirmation message at OK Wallet Number as well as e-Passport Fees Payment Receipt as PDF format that can be downloaded and printed. (*In case of payment through OK Wallet Agent point, Customer must collect e-Passport payment receipt from Agent.)
  • In case of new e-passport application payment, Applicant’s Name must be entered according to National ID Card or Birth Certificate or Passport.
  • In case of e-Passport Reissue, Applicant’s Name must be entered according to Existing Passport.
  • No. Applicant aged under 18 or above 65 can only apply for 5 years validity passport and select 48 pages as per directives from Passport authority for e-Passport Fees payment.
  • Login to OK Wallet App and tap on e-Passport Fee icon from home screen.
  • Go through Terms and Conditions and tap on AGREE icon to continue payment procedure.
  • Select Payment Receipt & Info and then tap on Download Receipt option.
  • Input either Applicant’s Info or Transaction ID and tap on Download Receipt icon to receive e-Passport Payment Receipt.
  • Customer or Agent can also download e-Passport payment receipt from OK Wallet App by clicking on ‘Receipt’ icon from the Passport Application page after successful transaction.
  • In addition, Customer can also download payment receipt through the mentioned Link (https://okwalletpayment.onebank.com.bd/receipt/LIVE/passport/) using Browser (Mozilla Firefox/Google Chrome/Internet Explorer)
  • In case of payment through OK Wallet Agent points, Customers must collect e-Passport payment receipt from Agent.
  • To rectify Name Spelling or modify Passport Application Type or Delivery Status, Customer will be required to visit nearest ONE Bank Branch with payment receipt and National ID/Birth Certificate/Existing Passport of the applicant as applicable.
  • After paying e-Passport Fees, Passport Applicant’s name is not transferable to other Applicant name.
  • No. Once e-Passport Fees payment receipt is verified from Passport Office, no changes are allowed as per Passport authority directives.
  • No service charge is applicable for OK Wallet customer to pay e-Passport Fees through OK Wallet App.
  • No service charge is applicable for OK Wallet customers to pay e-Passport Fees through OK Wallet Agent Points.
  • No. Once payment is made, it is non refundable as per directives from passport authority.
  • OK Wallet e-Passport Fees Payment will be updated instantly after successful transaction.
  • Currently, Department of Immigration and Passport (DIP) has following schedule of charges for e-Passport Fees Payment:
  • TOTAL AMOUNT including VAT(e-Passport Fees Payment)

    Page Validity Year Type of Delivery
    Regular Express Super Express
    48 5 4025 6325 8625
    10 5750 8050 10350
    64 5 6325 8625 12075
    10 8050 10350 13800


Purchase of Guardian Life Insurance Policy from OK Wallet App:

  • Yes. Customers can purchase Guardian Life Insurance Policies from OK Wallet App.
  • Customers can avail Guardian Life Insurance Policies only through OK Wallet App.
  • No. Guardian Life Insurance payment service is currently available only at Customer’s OK Wallet App.
  • Login to OK Wallet App and tap on Insurance option.
  • Go through Terms and Conditions and tap on AGREE icon to continue purchase procedure.
  • Tap on Guardian Life Insurance Icon.
  • Customer will get to see different Insurance Policies along with respective terms and conditions from Easy Life product list.
  • Customer will select desired Insurance Policy and fill up all the required fields (Customer Mobile Number & Email address, NID Number and Date-of-Birth of the Customer, NID Number and Date-of-Birth of the Nominee, OTP) regarding customer information and proceed for payment through OK Wallet.
  • In the OK Wallet Payment Gateway, Customer will provide OK Wallet Account Number to obtain system generated OTP via SMS.
  • Customer will input OTP as well as OK Wallet PIN in the mentioned fields to confirm the transaction.
  • Customer will receive a system generated confirmation message of successful transaction from OK Wallet Account.
  • Customer will also get policy purchase confirmation SMS and system generated policy documents in their email from Guardian Life Insurance Limited.
  • After providing OK Wallet Account Number into the OK Wallet Payment Gateway platform, OK Wallet will send a system generated OTP at Customer OK Wallet Account via SMS.
  • No service charge will be imposed on OK Wallet Customers.
  • Customers will be able to purchase their preferred Monthly Savings Plans or Term Life Policies with attractive Health Insurance and Critical Illness benefits, from OK Wallet App.
  • Online Claim: OK Wallet App -> Insurance -> Guardian Life -> Claim
  • Offline Claim: Call @16622.
  • After successful payment, Guardian Life will send product purchase confirmation slip through email.


Service Charge Waiver on Utility Bill Payment:

  • Dhaka WASA
  • DPDC Postpaid
  • DPDC Prepaid
  • NESCO Postpaid
  • NESCO Prepaid
  • DESCO Postpaid
  • Jalalabad Gas
  • Only active customers with verified KYC are eligible to pay utility bills without any service charge under this campaign.
  • This campaign will continue till 31st May, 2021.
  • Customers will be eligible for service charge waiver on as many utility bills as they pay against each category during this campaign period.
  • No Limitation.
  • OK Customers can enjoy this campaign from Customer OK Wallet App and also from USSD Channel (*269#).
  • No. Free service charge on utility bill payment is applicable through OK Wallet customer account only and not applicable for payment through OK Agent points.


West Zone (WZPDCL) Prepaid Meter Recharge with OK Wallet:

  • Yes. Customer can recharge West Zone (WZPDCL) Prepaid Meter through OK Wallet APP (Android & iOS) and USSD Channels.
  • Yes. Customer can recharge West Zone (WZPDCL) Prepaid Meter through OK Wallet registered Agent points. To receive Token Number via SMS, Agents should input customer mobile number as Beneficiary.
  • Yes. Customer can recharge West Zone (WZPDCL) Prepaid Meter at any ONE Bank Branches.
  • 1% of the transaction amount. (Minimum BDT 5 or Maximum BDT 25) for Meter recharge from OK Wallet Customer and Agent Channel and no charge applicable in case of Meter recharge from ONE Bank Branches.
  • Login to OK Wallet App and tap onUtility menu.
  • Choose Westzone (WZPDCL) Prepaid.
  • Enter your unique Meter Number and Amount.
  • Enter OK Wallet PIN and Tap on PAY to confirm the transaction.
  • Check your Meter Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive system generated Message along with Token Number and Digital Receipt confirming successful payment.
  • For Keypad Meter, Customer needs to input Token Number using the Keypad of WZPDCL Prepaid Meter.
  • Dial *269# and Type 3 for Payment option.
  • Then Type 2 to select Utility Bill option>.
  • Choose Westzone (WZPDCL).
  • Select Prepaid option.
  • Enter your unique Meter Number and Amount.
  • Type “1” (Yes) to agree for payment.
  • Check your Meter Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message along with Token Number confirming successful payment.
  • For Keypad Meter, Customer needs to input Token Number using the Keypad of WZPDCL Prepaid Meter.
  • Visit nearest ONE Bank Branch with required Money and WZPDCL Prepaid Meter Number.
  • Communicate with ONE Bank Branch Teller and request to recharge West Zone (WZPDCL) Meter.
  • Provide West Zone (WZPDCL) Meter Number, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.
  • Yes. Customer will receive Token Number via System generated SMS.


Service Charge Waiver on Utility Bill Payment:

  • NESCO Postpaid
  • NESCO Prepaid
  • Westzone (WZPDCL) Prepaid
  • Only active customers with verified KYC are eligible to pay utility bills without any service charge under this campaign.
  • This campaign will continue from 15th June, 2021 to 31st August, 2021.
  • Customers will be eligible for service charge waiver on as many utility bills as they pay against each category during this campaign period.
  • No Limitation.
  • OK Customers can enjoy this campaign from Customer OK Wallet App and also from USSD Channel (*269#).
  • No. Free service charge on utility bill payment is applicable through OK Wallet customer account only and not applicable for payment through OK Agent points.


OK Personal Retail Account:

  • OK Personal Retail Account is a new type of business account exclusively designed for the micro and small traders who don’t have VAT, TIN or Trade License. Through this micro payment facility, OK Retailer can easily receive payment through OK Wallet Customers, OK Retailers and also from OK Merchants. At the same time, OK Retailer can also make payment to other OK Merchants and OK Retailers through OK Personal Retail Account. This additional micro payment service will facilitate marginal traders to run business efficiently and will also encourage OK Wallet customers to be habituated with cashless payment service.
  • Yes. OK Retailer can get access of OK Personal Retail Account service on both OK Wallet App and USSD (*269#) channels.
  • At first Retailer needs to fill up Requisition Form mentioned at below link and submit required documents properly. After successful verification, OK Wallet Representative will communicate with the retailer for on-boarding process.
    *To fill up Requisition Form for OK Personal Retail Account click here (shorturl.at/asyQ4)
  • Retailer can also e-mail all mandatory documents for opening OK Personal Retail Account at okwallet@onebank.com.bd or contact with Call Center 16269 (from any mobile phone) & 09666716269 (from BTCL/Land Phone) in Bangladesh and respective MFS Representative will provide volunteer service for on-boarding process.
  • One copy of National Identity Card as Bangladeshi Citizen.
  • A NID Registered Valid Mobile Number which has not been used for another OK Wallet Account.
  • One Proof copy against the provided Mobile Number registered under Trader’s NID.
  • One Copy of “Proof of Profession” received from a Local Professional Body or Public Representative.
  • To collect Proof copy, Retailer can dial at *16001# from the provided Mobile Number and input last four digits of NID. If mobile number has been registered with Traditional NID, Retailer has to input last four digits of Traditional NID. In return SMS, Retailer will receive list of his NID registered Mobile Numbers. Take a copy of the SMS and submit to the OK Representative.
  • Retailer can collect Proof of Profession from nearby Mayor/Ward Commissioner/Union Council Office or can collect attested certificate from local professional association.
  • No. Opening an OK Personal Retail Account is completely free and it doesn’t require any opening balance.
  • At any point of time, maximum OK Personal Retail Account balance is BDT 500,000 (Five Lac).
  • No. OK Wallet Agents are not allowed to register OK Personal Retail Account. Such Business Account must be opened under the direct supervision of OK Wallet Officials or Representatives.
  • Yes. An OK Wallet Customer can open OK Personal Retail Account with the same NID that has been used earlier to open OK Customer Account.
  • No. In this case, OK Wallet Customer has to provide different mobile number (registered by own NID) that has not been previously used to open any OK Wallet account.
  • No. OK Wallet Merchant/Agent/Distributor is not allowed to open OK Personal Retail Account.
  • No. As per Bangladesh Bank guidelines, such migration is not allowed.
  • Payment Receive: OK Retailer can receive payment from OK Customer/Another OK Retailer/OK Merchant Account.
  • Conduct Payment: OK Retailer can also make effortless payment to another OK Retail and OK Merchant accounts.
  • Money transfer to ONE Bank Linked Account: OK Retailer can transfer electronic money to personal OBL Account through CBS network of ONE Bank Limited. To attain this service, OK Retailer needs to fill up Linkage Form.
  • Money Transfer to Other ONE Bank Account: OK Retailer can also transfer money to any of his/her personal account of ONE Bank Limited.
  • Money Transfer to Other Bank Account (personal): OK Retailer will also be enabled to transfer electronic money to any other Bank account (personal) effortlessly.
  • Cash-out Facility: An OK Wallet Retailer can withdraw electronic money from OK Wallet registered Agent Points, ONE Bank ATMs and also from any Branch of ONE Bank Limited.
  • Send Money to OK Wallet Customers: An OK Retailer can easily send electronic money to OK Customer account.
  • Other Facilities: An OK Retailer can check balance and change account PIN efficiently. OK Retailer can also view Service related Notification, Offers, Transaction Statement along with Downloading facility as well as necessary Covid-19 information through OK Wallet App.
  • No. As per Bangladesh Bank guidelines, such transaction is not allowed.
  • Transaction type wise limits of OK Personal Retail Account are given below:
  • Transaction Type Transaction Limit Maximum Number of Transaction Maximum Amount of Transaction (BDT)
    Payment Receive (Person to Retail) Daily No Limit 30,000
    Monthly No Limit 500,000
    Payment Receive (Retail to Retail & Merchant to Retail) Daily No Limit 30,000
    Monthly No Limit 300,000
    Payment Made (Retail to Retail & Retail to Merchant) Daily 20 50,000
    Monthly 200 450,000
    Send Money (Retail to Person) Daily 5 10,000
    Monthly 30 100,000
    Cash Out to OK Agent Daily 5 20,000
    Monthly 30 300,000
    Cash Out to OBL Branch/ATM Daily 5 20,000
    Monthly 30 300,000
    Money Transfer (Retail to Own OBL Bank A/C) Daily 5 50,000
    Monthly 30 1,000,000
    Money Transfer (Retail to Own Other Bank A/C) Daily 5 50,000
    Monthly 30 1,000,000
    Note: Mentioned transaction limits will be configured as per Bangladesh Bank Circular as mentioned above.
  • Transaction type wise service charges of OK Personal Retail Account are given below:
  • Transaction Type Service Charge
    USSD App
    Payment Receive (Person to Retail) 0% 0%
    Payment Receive (Retail to Retail & Merchant to Retail) 0% 0%
    Payment Made (Retail to Retail & Retail to Merchant) 0% 0%
    Send Money (Retail to Person) 0% 0%
    Cash Out to OK Agent 1.80% or BDT 10 (Whichever is higher) 1.70%
    Cash Out to OBL Branch/ATM 1.80% or BDT 10 (Whichever is higher) 1.80% or BDT 10 (Whichever is higher)
    Money Transfer (Retail to Own OBL Bank A/C) 1.80% or BDT 10 (Whichever is higher) 1.80% or BDT 10 (Whichever is higher)
    Money Transfer (Retail to Own Other Bank A/C) N/A 1.70%
    Note: Service charges are imposed as per standard OK Wallet Schedule of Charge which may change as per update of SOC.


Add Money to OK Wallet from Mutual Trust Bank Account:

  • Yes. Customers can add money to OK Wallet from their Mutual Trust Bank Account at their convenient time. This is real time and 24/7 Add Money service.
  • Login to “MTB Smart Banking” App with User ID and Password.
  • Tap on MFS Transfer option from Home Menu or go to previously saved Beneficiary List and choose OK Wallet number for fund transfer.
  • Tap on Transfer From and select desired MTB Account.
  • Available Balance amount will be shown automatically.
  • Tap on Transfer To and choose Beneficiary.
    [Flow Chart to add OK Wallet as Beneficiary: Login to>>Beneficiaries- A/C & MFS Beneficiary>>MFS>>OK Wallet Beneficiary>>input Nick Name, OK Wallet Account Number, Beneficiary Email>>Save>>enter verification PIN/OTP>>Confirm]
  • Enter desired Transfer Amount, write Remarks and Tap on Transfer.
  • Input OTPand tap on Confirm to complete fund transfer process to OK Wallet.
  • Money will be transferred to OK Wallet account instantly and Customer will receive confirmation SMS from OK Wallet.
  • Login to MTB Internet Banking with User ID and Password.
  • Select Transfer to OK Wallet from Home Menu.
  • Select desired MTB Customer Account No. under Transfer From field.
  • Select Beneficiary from the dropdown list and other information will be automatically fetched under Transfer To field.
    • [Flow Chart to add OK Wallet as Beneficiary: Manage Beneficiary>>Click Here to ADD OK Wallet Account>>input Nick Name, OK Wallet Account Number, Beneficiary Email>>Add button>>Review Add OK Wallet Beneficiary >>select Verification Code Media>>Confirm>>enter verification PIN/OTP>>Verify)
  • Enter Transfer Amount, Remarks and select Transfer.
  • Review transfer details and click Confirm.
  • Input verification PIN/OTP and click on Verify to complete fund transfer process.
  • Money will be transferred to OK Wallet account instantly and Customer will receive confirmation SMS from OK Wallet.
  • User can also review OK Wallet Transfer History from respective Menu.
  • Minimum BDT 100.
  • Customers can add maximum BDT 50, 000 in a single transaction per day from their account.
  • Customers can add maximum BDT 50, 000 daily from their account.
  • Customers can add maximum BDT 300, 000 monthly from their account.
  • Maximum 5 times in a day.
  • Maximum 25 times in a month.
  • Yes. Daily/Monthly maximum amount and transaction limit of Add Money from MTB Account will include Add Money from all sources such as Cash-in from OK Agent & OBL Branch, Add Money from Cards, Bank Account etc.
  • No service charge is applicable for adding money in OK Wallet from Mutual Trust Bank Account.
  • Money will be transferred to OK Wallet instantly from Mutual Bank Account.
  • Yes, Mutual Trust Bank account holder must register with MTB Smart Banking or MTB Internet Banking Platform for transferring fund to OK Wallet from his/her Mutual Trust Bank account.


Donate through OK Wallet:

  • Customer can donate only through OK Wallet App. Currently, Donation through USSD (*269#) is not available.
  • Customers can donate funds only from personal OK Wallet account. Donation through OK Agent Point is not available.
  • Login to OK Wallet App and tap on Donate from More menu.
  • Select your preferable Organization to offer charity.
  • Select option (Yes/No) to disclose your identity on “Donate anonymously?”
  • Then enter Your Name and Your Email address if you prefer to disclose your identity.
  • After that, mention Donate Amount and click on Donate.
  • To know about charitable Organization, you may click on About Charity option.
  • Review necessary information at confirmation page and click on OK option.
  • Enter Your OTP Number and Your OK Wallet PIN to Confirm donation.
  • Customer will receive confirmation SMS from OK Wallet after successful transaction.
  • Yes. Customers can donate at their desirable Organizations through web link mentioned at OK Wallet website, Social Media and Charitable Organization’s website.

    (i) To donate at OBHIZATRIK Foundation: click here
    (ii) To donate at Bidyanondo Foundation: click here
  • Click on web link (mentioned at previous question) to donate at your preferable Organization.
  • Select option (Yes/No) to disclose your identity on “Donate anonymously?”
  • Then enter Your Name and Your Email address if you prefer to disclose your identity.
  • After that, mention Donate Amount and click on Donate.
  • To know about charitable Organization, you may click on About Charity option.
  • Enter Your OK Wallet number to receive OTP via SMS.
  • Enter Your OTP Number and Your OK Wallet PIN to Confirm donation.
  • Customer will receive confirmation SMS from OK Wallet after successful transaction.
  • No Service Charge is applicable for the OK Customers to avail Donation facility from OK Wallet App.
  • No. OK Wallet is only payment service provider and has no liability for the accuracy and authenticity of the information regarding the charitable organizations.
  • No. The recipient charitable organization will be exclusively responsible for the disbursement of the funds. OK Wallet will only receive donation from OK Customers and transfer funds to respective organization.
  • No. For donation related service or charitable organization related queries and complaints, Customer has to contact with the respective donation recipient organizations.


OK Wallet Customer Registration through e-KYC:

  • You can open OK Wallet account instantly on your own through OK Wallet e-KYC by downloading OK Wallet App from Google Play Store or App Store.
  • You may also visit OK Wallet registered Agent Point to open OK Wallet account instantly.
  • Go to Google Play (android version) or App store (iOS) and Search for OK Wallet App.
  • Install OK Wallet App in your mobile phone.
  • Tap on CREATE ACCOUNT after opening the App.
  • Enter your Mobile Number (which will be your OK Wallet account number) and select Mobile Network Operator.
  • Verify your mobile number by inputting system generated OTP which will be sent to your OK Wallet number via SMS and then click on NEXT.
  • Upload or Capture Front and Back Sides of your NID Card in the selected option.
  • After that, Capture Your Face properly in the selected page.
  • Review Personal Information with NID data, select your Gender and click on NEXT.
  • At Additional Information page, review Address and input Postal Code and system will automatically input other information accordingly. Or you can manually select District, Division, Thana and Sub Office.
  • Select Profession and enter Spouse’s Name, Your Email Address, Referral OK Wallet Number or you may skip these optional information.
  • Enter Nominee Name.
  • You may select Relationship with Nominee, Upload or Capture Nominee Photo or skip the option.
  • You can give e-Signature or skip and then click on Next.
  • At Application Preview page, carefully review all information and if information is correct, click on Submit. (If necessary, you can edit information by selecting Change Information)
  • You will receive confirmation SMS and then, click on Next to receive your Application Form as PDF format.
  • You may Download your Application Form for future reference.
  • When registration is done, you will receive Confirmation SMS along with system generated PIN at your OK Wallet number.
  • At OK Wallet App, enter OK Wallet Number and system generated PIN for the first time Login at your OK Wallet account.
  • Verify your OK Wallet account by inputting OTP (sent to your OK Wallet number instantly)
  • Change system generated PIN from PIN Change page.
  • Enter Old PIN (system generated PIN), New PIN (4 digits by your choice), Re-Enter PIN and click on CONFIRM.
  • You can also dial *269# (OK Wallet USSD Channel) to change system generated PIN.
  • If you successfully complete registration through OK Wallet e-KYC, OK account will be activated instantly and you will be able to use all services of OK Wallet.
  • No. Opening an OK Wallet account is completely free and it does not require any opening balance.
  • Yes. You can open OK Wallet account instantly through self registration 24/7.
  • You can use OK Wallet in any Mobile handset. OK Wallet App will work on your Smartphone if it is a compatible and latest version of OK Wallet App for Android device as well as for iPhone. And if you use a feature phone or if you use a Smartphone that doesn’t support OK Wallet App, then you can use OK Wallet via USSD by dialing *269# from your phone after successful registration.


Bakhrabad Gas Bill Payment through OK Wallet:

  • Yes. Customer can pay Bakhrabad Gas Bill through his/her OK Wallet account from both App & USSD channels.
  • Yes. Customer can pay Bakhrabad Gas Bill through OK Wallet registered Agent points.
  • Following charge is applicable for availing the service at Customer and Agent OK Wallet account (both at App & USSD Channels):

    Transaction Amount Service Charge
    Up to BDT 400 BDT 5
    401-1500 BDT 10
    1501-5000 BDT 15
    Above 5000 BDT 25
  • No charge is applicable in case of payment from ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • From Utility list, choose Bakhrabad Gas (Regular & Advance) for regular/advance bill payment or Bakhrabad Gas Installment for partial bill payment as per your requirement.
  • Enter Customer Online Code and registered Online Mobile number.
  • In case of regular bill payment, system will automatically show the outstanding bill amount. For advanced or installment payment, input your desired amount into Amount field.
  • Check Amount, input OK Wallet PIN and tap on Pay to continue payment procedure.
  • At Payment Confirmation Page, recheck Customer Online Code with Amount & Service Charge.
  • Confirm the transaction to receive system generated Message and Digital Receipt of successful transaction.
  • Dial *269# and Type “3” for Payment option
  • Type 2 for Utility Bill.
  • Type 7 to select Bakhrabad Gas option.
  • Enter Customer Online Code and registered Online Mobile number.
  • In case of regular bill payment, system will automatically show the outstanding bill amount. For advanced payment, type your desired amount at Amount field.
  • Type “1” (Yes) to agree for payment.
  • Check Online Code with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction and also to receive system generated Message.
  • Visit nearest ONE Bank Branch with required Money and Bakhrabad Customer Online Code as well as registered Online Mobile number.
  • Communicate with ONE Bank Branch Teller and request to pay your Bakhrabad Gas Bill through OK Wallet.
  • Inform Branch Teller about your desire Bill Type (Regular and Advance or Installment).
  • Provide Customer Online Code, registered customer Online Mobile number, Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated Message.
  • No. Online Customer Code is required to pay Bakhrabad Gas bill 24/7 through OK Wallet.
  • Users having Grahok Sonket Number can collect Online Customer Code from nearest Bakhrabad Gas Distribution Company office. While collecting Online Customer Code, customer also needs to register his/her Mobile Number against Online Customer Code by informing BGDCL Official.


West Zone (WZPDCL) Postpaid Bill Payment through OK Wallet:

  • Yes. Customer can pay West Zone (WZPDCL) Postpaid bill through OK Wallet from APP & USSD Channels.
  • Yes. Customer can pay West Zone (WZPDCL) Postpaid bill through OK Wallet registered Agent points.
  • Yes. Customer can pay West Zone (WZPDCL) Postpaid bill at any ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • Choose Westzone (WZPDCL) Postpaid from Utility Type.
  • Enter your Account Number and outstanding due Amount will be automatically shown.
  • Enter OK Wallet PIN and click on PAY to confirm the transaction.
  • Check your Account Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive system generated Message and Digital Receipt confirming successful payment.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Type “6” to select Westzone (WZPDCL) option.
  • Type “2” to select Postpaid Meter.
  • Enter your unique Account Number and outstanding due Amount will be automatically shown.
  • Type “1” (Yes) to agree for payment.
  • Check your Account Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment.
  • Visit nearest ONE Bank Branch with required Money and WZPDCL Postpaid Account Number.
  • Communicate with ONE Bank Branch Teller and request to pay West Zone (WZPDCL) Postpaid bill.
  • Provide West Zone (WZPDCL) Account Number, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.
  • 1% of the transaction amount (Minimum BDT 5 or Maximum BDT 25) for Postpaid bill payment from OK Wallet Customer and Agent Channels and no charge will be applicable in case of Postpaid bill payment from ONE Bank Branches.


Khulna WASA Bill Payment through OK Wallet:

  • Yes. Customer can pay Khulna WASA bill through OK Wallet from APP & USSD Channels.
  • Yes. Customer can pay Khulna WASA bill through OK Wallet registered Agent points.
  • Yes. Customer can pay Khulna WASA bill at any ONE Bank Branch.
  • Login to OK Wallet App and go to Utility menu.
  • Choose Khulna WASA from Utility Type.
  • Enter your Bill Number and outstanding due Amount will be automatically shown.
  • Enter OK Wallet PIN and click on PAY to confirm the transaction.
  • Check your Bill Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive system generated Message and Digital Receipt confirming successful payment.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Type “8” to select Khulna WASA option.
  • Enter your unique Bill Number and outstanding due Amount will be automatically shown.
  • Type “1” (Yes) to agree for payment.
  • Check your Bill Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment.
  • Visit nearest ONE Bank Branch with required Money and Khulna WASA Bill Number.
  • Communicate with ONE Bank Branch Teller and request to pay Khulna WASA bill.
  • Provide Khulna WASA Bill Number, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.
  • 1% of the transaction amount (Minimum BDT 5 or Maximum BDT 25) for Khulna WASA bill payment from OK Wallet Customer and Agent Channels and no charge will be applicable in case of Khulna WASA bill payment from ONE Bank Branches.
  • Currently, OK Customers can avail Khulna WASA Metered bill payment service only.


Paschimanchal Gas Bill Payment through OK Wallet:

  • Yes. Customer can pay Paschimanchal Gas bill through OK Wallet from APP & USSD Channels.
  • Yes. Customer can pay Paschimanchal Gas bill through OK Wallet registered Agent points.
  • Yes. Customer can pay Paschimanchal Gas bill at any ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • Choose Paschimanchal Gas from Utility Type.
  • Enter your Account Number and outstanding due Amount will be automatically shown.
  • Enter OK Wallet PIN and click on PAY to confirm the transaction.
  • Check your Account Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive system generated Message and Digital Receipt confirming successful payment.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Type “9” to select Paschimanchal Gas option.
  • Enter your unique Account Number and outstanding due Amount will be automatically shown.
  • Type “1” (Yes) to agree for payment.
  • Check your Account Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment.
  • Visit nearest ONE Bank Branch with required Money and Paschimanchal Gas Account Number.
  • Communicate with ONE Bank Branch Teller and request to pay Paschimanchal Gas bill.
  • Provide Paschimanchal Gas Account Number, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.
  • 1% of the transaction amount (Minimum BDT 5 or Maximum BDT 25) for Paschimanchal Gas bill payment from OK Wallet Customer and Agent Channels and no charge will be applicable in case of bill payment from ONE Bank Branches.


Service Charge Waiver on Utility Bill Payment:

- All existing available utility services of OK Wallet.
Utility Bill Payment
  • Dhaka WASA
  • Khulna WASA
  • DPDC (Prepaid & Postpaid)
  • NESCO (Prepaid & Postpaid)
  • WZPDCL (Prepaid & Postpaid)
  • DESCO Postpaid
  • Jalalabad Gas
  • Bakhrabad Gas
  • Paschimanchal Gas
N.B. – Upcoming all utility services during this campaign period will be incorporated under this offer.
  • Only OK Wallet customers are eligible to pay utility bills without any service charge under this campaign.
  • Only Active customers who have outgoing term facilities
  • This campaign will continue from 16th November, 2021 to 31st December, 2021.
  • Unlimited. Customers will be eligible for service charge waiver on as many utility bills as they pay against each category during this campaign period.
  • No Limitation.
  • Yes. OK Customers can enjoy this campaign from Customer OK Wallet App and also from USSD Channel (*269#).
  • No. This offer is not applicable for payment through OK Agent points


Land Development TAX Payment through OK Wallet:

  • Yes. Land Development TAX payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay Land Development TAX from OK Wallet registered Agent Points as well as OBL Branches.
  • To pay Land Development TAX through OK Wallet, customer needs only “Payment Token” number.
  • Token is a unique number of a holding, with which land development TAX can be paid through OK Wallet and any other mobile banking services.
  • If customer wants to pay land development TAX through mobile banking services Token number is necessary.
  • By clicking on the Holding option at Land Development TAX registration panel, you will find three options - Objection, Online Payment and Token Generate. You have to click on “Token Generate” option to generate payment Token. To register for Land Development TAX click here -
  • Step 1: Login to OK Wallet App and tap on Bills Pay menu.
  • Step 2: Select Land Development TAX from Bills Type.
  • Step 3: Enter “Payment Token” and click amount field.
  • Step 4: System will show outstanding amount.
  • Step 5: Check the information and enter PIN.
  • Step 6: Tap on Pay icon for successful transaction. Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and type 5 for Bills Pay option.
  • Step 2: Again type ‘2’ for Land Development TAX
  • Step 3: Enter Payment Token and tap on send icon.
  • Step 4: System will show outstanding Amount.
  • Step 5: Check your transaction details and type menu PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction.
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher)
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • No. There is no service charge for Land Development TAX from OBL Branches
  • You will receive token number via SMS at your registered mobile number.
  • After 72 hours or three days of generating, the token will be expired.
  • No. Payment can only be made once with a single token number, not more than once.
  • No, customers need to register online & generate token for online payment.


Open OK Wallet and Get Instant Bonus:

  • To avail this offer, download OK Wallet App and tap on ‘Create Account’ for self registration. To know registration procedure click here:
  • BDT 40 instant bonus after successful self registration.
  • Customers will enjoy bonus instantly.
  • This campaign will start from 25th November, 2021.
  • Anyone with the age of 18 years or above with a valid National ID card.
  • No. This campaign is not applicable for registration from OK Wallet Agent and OBL Branch.
  • Only valid National ID card is required for opening OK Wallet account.


BTCL-Domain Bills Payment through OK Wallet:

  • Yes. BTCL-Domain Bills payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay BTCL-Domain Bills from OK Wallet registered Agent Points as well as OBL Branches.
  • Step 1: Login to OK Wallet app and select Bills Pay menu.
  • Step 2: Select BTCL-Domain menu from Bills type.
  • Step 3: Input BTCL-Domain “Bill Number” and system will fetch outstanding amount automatically
  • Step 4: Check the information and enter OK Wallet PIN to execute transaction.
  • Step 5: Tap on Pay icon for successful transaction. After successful transaction execution the Customer will be notified via SMS.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type 5 for Bills Pay option.
  • Step 2: Again Type 3 for BTCL-Domain Bills
  • Step 3: Input Bill Number and system will fetch outstanding amount automatically
  • Step 4: Check your transaction details and enter OK Wallet PIN to execute transaction.
    After successful transaction execution the Customer will be notified via SMS.
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • No. There is no service charge for BTCL-Domain Bills from OBL Branches.


Money Transfer from OK Wallet to Mutual Trust Bank Account:

  • Yes. OK Wallet customers can transfer money to any Mutual Trust Bank Account.
  • Yes. Customers can transfer money to their Mutual Trust Bank Account using OK Wallet App at their convenient time.
  • Login to your OK Wallet App and tap on Transfer menu from App home screen.
  • Choose OK to Mutual Trust Bank Account option.
  • Enter MTB A/C Number, MTB A/C Name (as per Mutual Trust Bank Account Name), Amount and OK Wallet PIN.
  • Tap on Next and then Customer will get to view the Transaction Detailed page.
  • Tap on Confirm for successful transaction. Customer will receive system generated SMS regarding successful transaction.
  • Minimum BDT 100.
  • Customers can transfer maximum BDT 25, 000 daily from their OK Wallet.
  • Customers can transfer maximum BDT 1, 50, 000 monthly from their OK Wallet.
  • 5 times in a day.
  • 20 times in a month.
  • 1% charge on transaction amount is applicable for transferring money from OK Wallet to Mutual Trust Bank Account using OK Wallet App.
  • Money will be transferred to Mutual Trust Bank Account instantly.


DESCO Prepaid Meter Recharge through OK Wallet:

  • Yes. Customer can recharge DESCO Prepaid Meter through OK Wallet App and USSD Channel.
  • Yes. Customer can recharge DESCO Prepaid Meter from OK Wallet registered Agent points. To recharge, customer need to share respective mobile number as Beneficiary and received Token Number via SMS with Agent.
  • 1% of the transaction amount. (Minimum Charge BDT 5 and Maximum BDT 20)
  • Login to OK Wallet App and go to Utility menu.
  • Choose DESCO Prepaid.
  • Enter your DESCO Prepaid Account Number and Amount.
  • Enter OK Wallet PIN.
  • Check your Amount and other information.
  • Tap on Pay to confirm the transaction.
  • Meter will be recharged in real time.
  • After successful payment you will receive system generated Message along with Token Number.
  • Dial *269# and Type “3” for Payment option
  • Then Type ‘’2’’ to select Utility Bill option.
  • Choose “3” for DESCO.
  • Select “1” for Prepaid option.
  • Enter your DESCO Prepaid Account Number and Amount.
  • Check your Amount and Service Charge and enter OK Wallet PIN to confirm the transaction.
  • Meter will be recharged in real time.
  • After successful payment you will receive system generated Message along with Token Number.
  • Yes. Customer will receive Token Number via System generated SMS and also at Payment Receipt after successful payment through OK Wallet. If necessary, Customer can manually insert the Token Number using the Keypad of DESCO Prepaid meter.
  • Yes. Customer can recharge both online and offline meter from OK Wallet. Offline meter need to insert Token Number manually to recharge while online meter fetch Token number from system automatically.


BTCL Telephone Bill Payment through OK Wallet:

  • Yes. BTCL Telephone Bill Payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay BTCL Telephone Bill from OK Wallet registered Agent Points as well as OBL Branches.
  • Step 1: Login to OK Wallet app and select Bills Pay menu.
  • Step 2: Select BTCL Telephone menu from Bills type.
  • Step 3: Select “Bill Month” and input “BTCL Telephone Number with area code”. System will fetch outstanding amount automatically.
  • Step 4: Enter OK Wallet PIN and tap on Pay icon.
  • Step 5: Check Transaction details and tap CONFIRM to execute the transaction.
  • After successful payment you will receive system generated Message.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type “3” for Payment option.
  • Step 2: Type “5” for Bills Pay option
  • Step 2: Again Type “4” for BTCL Telephone Bills
  • Step 3: Select Bill Month, Input Customer Telephone Number with Area Code and system will fetch outstanding amount automatically.
  • Step 4: Type”1” to execute transaction.
  • Step 5: Check your transaction details with service charge and enter OK Wallet PIN to execute transaction.
  • After successful transaction execution the customer will be notified via SMS.
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • No. There is no service charge for BTCL Telephone Bill from OBL Branches.


Indian Visa Application Fee through OK Wallet:

  • Yes. Customers can pay Indian Visa Application Fee through OK Wallet App.
  • Yes. Indian Visa Application Fee payment facility is also available at OBL Branches and registered OK Wallet Agent Points.
  • Login to OK Wallet App and go to Fees Pay menu.
  • Select Indian Visa Application Fee (IVAC fee) from the list.
  • Select IVAC Center from the center name list.
  • Fill out required information like Web File Number, Mobile No. Your visa fee amount will be fetched automatically.
  • Check the given Information and enter OK Wallet PIN and click on Pay.
  • Check Transaction details and tap CONFIRM to execute the transaction.
  • Customer will receive successful payment confirmation message at OK Wallet Number.
  • Dial *269# and type “5” for Bills Pay menu.
  • Type “5” for Indian Visa Application Fee (IVAC fee).
  • Select IVAC Center from the center from dropdown menu.
  • Type Web File Number and then Mobile Number. Your visa fee amount will be fetched automatically.
  • Check your Transaction details and Type menu PIN to confirm the transaction.
  • Customer will receive successful payment confirmation message at OK Wallet
  • Login to OK Wallet App to download Visa Fee Payment Receipt as PDF format. Go to Fees Pay - Indian Visa Application Fee (IVAC fee) - IVAC Center. Click on Receipt to download and print.
  • Login to OK Wallet Web Browser to download Visa Fee Payment Receipt as PDF format. Go to Indian Visa Application Fee (IVAC fee). Click on Receipt to download and print. Applicant need to carry this Payment receipt with Web File for Visa.
  • After Indian Visa Fee payment, Applicant’s name is not transferable to other Applicant name.
  • No. After Indian Visa Fee payment Applicant can not apply for any changes. No changes are allowed as per Indian Visa authority directives.
  • 3 % of accumulated Indian Visa Application Fee.
  • No. OK Wallet system will not impose any additional charge to its users.
  • No. Once payment is done from OK Wallet, it is non refundable as per directives from Indian Visa authority.
  • OK Wallet Indian Visa Application Fee Payment will be updated instantly after successful transaction.


Self Registration Campaign, 2022:

  • “Self Registration Campaign, 2022” through Ok Wallet.
  • BDT 30 instant bonus after successful self registration.
  • To avail this offer, download OK Wallet App and tap on ‘Create Account’ for self registration. To know registration procedure click here
  • Only Active customers will be eligible to get bonus within One Working Day.
  • This campaign will continue from 1st February to 28th February, 2022.
  • Anyone with the age of 18 years or above with a valid National ID card.
  • No. Customer can register only once with his/her NID card.
  • No. This campaign is not applicable for registration from OK Wallet Agent and OBL Branch.
  • Only valid National ID card is required for opening OK Wallet account.
  • Referral bonus is not applicable here.


Self Registration Campaign, 2022:

  • “Self Registration Campaign, 2022” through Ok Wallet.
  • BDT 30 instant bonus after successful self registration.
  • Instantly after successful registration.
  • To avail this offer, download OK Wallet App and tap on ‘Create Account’ for self registration. To know registration procedure click here
  • This campaign will continue from 7th March, 2022 to 6th April, 2022.
  • Anyone with the age of 18 years or above with a valid National ID card.
  • No. Customer can register only once with his/her NID card.
  • No. This campaign is not applicable for registration from OK Wallet Agent and OBL Branch.
  • Only valid National ID card is required for opening OK Wallet account.


Campaign of Service Charge Waiver on Utility Bill Payment:

  • This campaign will continue from 1st April, 2022 to 31st May, 2022.
  • Water:
    a. Dhaka WASA
    b. Khulna WASA
  • Gas:
    a. Jalalabad
    b. Bakhrabad
    c. Paschimanchal
  • Electricity: (Postpaid & prepaid)
    a. DPDC
    b. NESCO
    c. WZPDCL
    d. DESCO
  • Telephone::
    a. BTCL
  • Only active customers with verified KYC are eligible to pay utility bills without any service charge under this campaign.
  • Customers will be eligible for service charge waiver on as many utility bills as they pay against each category during this campaign period.
  • No. There is no transaction limit on Utility bill amount to enjoy this campaign.
  • OK Wallet Customers can enjoy this offer for utility bill payment through both OK Wallet App and USSD Channel (*269#).
  • No. During campaign, service charge is applicable in case of payment through OK Agent points only.


Dhaka WASA Bill Payment through OK Wallet:

  • Yes. Customer can pay monthly Dhaka WASA bill through OK Wallet from APP & USSD Channels.
  • Yes. Customer can pay Dhaka WASA bill from their nearest OK Wallet registered Agent points.
  • Yes. Customer can pay Dhaka WASA bill at any Branch of ONE Bank.
  • Login to OK Wallet App and go to Utility menu.
  • Choose Dhaka WASA from Utility Type.
  • Enter your Bill ID and outstanding due Amount will be automatically shown.
  • Enter OK Wallet PIN and click on PAY to confirm the transaction.
  • Check your Bill Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive system generated Message and Digital Receipt confirming successful payment.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Type “1” to select Dhaka WASA option.
  • Enter your unique Bill ID and outstanding due Amount will be automatically shown.
  • Type “1” (Yes) to agree for payment.
  • Check your Bill Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment.
  • Visit your nearest ONE Bank Branch with required Money and Dhaka WASA Bill ID.
  • Communicate with ONE Bank Branch Teller and request to pay Dhaka WASA bill.
  • Provide Dhaka WASA Bill ID, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.
  • 1% of the Dhaka WASA Bill amount (Minimum BDT 5 or Maximum BDT 25) from OK Wallet Customer and Agent Channels. No Service Charge will be applicable in case of Dhaka WASA bill payment from OBL Branches


DESCO Postpaid bill payment through OK Wallet:

  • Yes. Customer can pay DESCO Postpaid bill through both OK Wallet App and USSD Channel.
  • Yes. Customer can pay DESCO Postpaid bill payment through OK Wallet registered Agent points.
  • Yes. Customer can pay DESCO Postpaid bill payment from OBL Branches.
  • 1% of the transaction amount. (Minimum BDT 5 or Maximum BDT 25) for DESCO Postpaid bill payment from OK Wallet Customer and Agent Channel.
  • No Service charge is applicable in case of DESCO Postpaid bill payment from ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • Choose DESCO Postpaid .
  • Select Bill Month from drop down menu.
  • Enter your unique Account Number .
  • Insert the Amount and OK Wallet PIN to confirm the transaction.
  • Check your Account Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive Digital Receipt of successful transaction at your OK Wallet App.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Choose .
  • Select Postpaid option.
  • Enter your unique Account Number and Amount .
  • Type “1” (Yes) to agree for payment.
  • Check your Account Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive the system generated Message after successful transaction.
  • Visit nearest ONE Bank Branch with required Money and DESCO Postpaid Account Number .
  • Communicate with ONE Bank Branch Teller and request to pay DESCO Postpaid bill.
  • Provide DESCO Account Number , cash Money and Beneficiary Mobile Number .
  • After successful transaction, Beneficiary will be notified through system generated SMS .


Jalalabad Gas Bill through OK Wallet:

  • Yes. Customer can paytheir Jalalabad Gas Bill through their OK Wallet account from both App & USSD channels.
  • Yes. Customer can pay Jalalabad Gas Bill through OK Wallet registered Agent points.
  • Yes. Customer can pay Jalalabad Gas bill at any ONE Bank Branches.
  • 1% of the Bill amount or TK 5 or up to 25 TK whichever is higher. No Service charge is applicable in case of payment from ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • Choose Jalalabad Gas from the option list.
  • Enter Customer ID . System will automatically show the outstanding bill amount.
  • Check Amount , input OK Wallet PIN and tap on Pay to continue payment procedure.
  • At Payment Confirmation Page, recheck Customer Online Code with Amount & Service Charge.
  • Confirm the transaction to receive system generated Message and Digital Receipt of successful transaction.
  • Dial *269# and Type “3” for Payment option.
  • Type 2 for Utility Bill .
  • Type 5 to select Jalalabad Gas option.
  • Enter Customer ID . System will automatically show the outstanding bill amount.
  • Type “1” (Yes) to agree for payment.
  • Check details of Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction and also to receive system generated Messag e.
  • Visit nearest ONE Bank Branch with required Money and Jalalabad Gas Customer ID Number.
  • Communicate with ONE Bank Branch Teller to pay Jalalabad Gas bill.
  • Provide Jalalabad Gas Customer ID Number, cash Money and Beneficiary Mobile Number .
  • After successful transaction, Beneficiary will be notified through system generated SMS.


DPDC Prepaid/Postpaid bill payment through OK Wallet:

  • Yes. Customer can pay DPDC Prepaid/Postpaid bill through both OK Wallet App and USSD Channel.
  • Yes. Customer can pay DPDC Prepaid/Postpaid bill payment through OK Wallet registered Agent points.
  • Yes. Customer can pay DPDC Prepaid/Postpaid bill payment from OBL Branches.
  • 1% of the transaction amount. (Minimum BDT 5 or Maximum BDT 25) for DPDC Prepaid/Postpaid bill payment from OK Wallet Customer and Agent Channel.
  • No Service charge is applicable in case of DPDC Prepaid/Postpaid bill payment from ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • Choose DPDC Prepaid.
  • Enter your unique Customer ID.
  • System will automatically show the Meter Number.
  • Insert the Amount and OK Wallet PIN to confirm the transaction.
  • Check your Account Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive Digital Receipt of successful transaction at your OK Wallet App.
  • Login to OK Wallet App and go to Utility menu.
  • Choose DPDC Postpaid.
  • Select Bill Month from drop down menu.
  • Enter your unique Customer ID.
  • Due Bill Amount will be automatically fetched and shown.
  • Insert the Amount and OK Wallet PIN to confirm the transaction.
  • Check your Account Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive Digital Receipt of successful transaction at your OK Wallet App.
  • Dial *269# for USSD Mobile Menu and Type 3 for Payment option.
  • Type 2 for Utility Bill.
  • Type 2 to select DPDC option.
  • Type 1 or 2 to select either Postpaid or Prepaid based on your Meter type.
  • Select Bill Month (for DPDC postpaid). Enter Customer ID and Amount (due automatically fetched) and OK Wallet PIN.
  • In case of DPDC Prepaid Meter, System will automatically show the Meter Number and in case of Postpaid Meter, Due Bill Amount will be automatically fetched.
  • Confirm the transaction and you will get the system generated message of successful transaction.
  • Visit nearest ONE Bank Branch with required Money and DPDC Customer ID (Prepaid or Postpaid).
  • Communicate with ONE Bank Branch Teller and request to pay DPDC bill.
  • Provide DPDC Customer ID, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.


Rupali Life Insurance Premium Payment through OK Wallet:

  • Yes. Rupali Life Insurance Premium Payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay Rupali Life Insurance Premium Payment from OK Wallet registered Agent Points.
  • Step 1: Login to OK Wallet App and Tap on More icon.
  • Step 2: Select Insurance from the More menu.
  • Step 3: Select Rupali Life Insurance from the menu.
  • Step 4: Enter Insurance Policy Number and System will show outstanding Amount automatically.
  • Step 5: Enter Amount and OK Wallet PIN.
  • Step 6: Tap on Pay icon to execute.
  • Step 7: Customer will get to view a Transaction detailed page.
  • Step 8: Tap on Confirm icon for successful Transaction. Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type “5” for Bills Pay option.
  • Step 2: Again Type “6” for Rupali Life Insurance
  • Step 3: Enter Insurance Policy Number and system will show outstanding Amount.
  • Step 4: Type ‘1’ to continue payment process
  • Step 5: Check your Transaction details and Type Ok Wallet PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction.
  • 1% of the transaction amount (minimum Tk 5 maximum Tk 30, whichever is higher).
  • Yes. 1% of the transaction amount (minimum Tk 5 maximum Tk 30, whichever is higher).
  • OK Wallet Rupali Life Insurance Premium Payment will be updated within real time after successful transaction.


NID Fees Payment through OK Wallet:

  • Yes. NID Fees payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay NID Fees from OK Wallet registered Agent Points as well as OBL Branches.
  • Step 1: Login to OK Wallet App and tap on Fees Pay menu.
  • Step 2: Select NID Fee from Fees Type.
  • Step 3: Choose NID Application type from option list.
  • Step 4: Enter NID Number. System will show outstanding amount automatically.
  • Step 5: Check the information and enter PIN.
  • Step 6: Tap on PAY icon for successful transaction. Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and type ”3” Payment option.
  • Step 2: Again type ”3” for Fees Pay option
  • Step 3: Enter 105 as Biller ID for NID
  • Step 4: Type NID no and tap on send.
  • Step 5: System will show outstanding Amount. Type “1” for Yes to execute transaction
  • Step 6: Check your transaction details and type menu PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction
  • OK Agent at NID premises will provide you the pay code according to the service you are seeking for your NID Correction. You can also know about the Pay Code / Service Code by calling our Call Centre 16269 or visiting our website: www.okwallet.com.bd
  • Yes. Tk 6 per transaction amount.
  • Yes. Tk 6 per transaction amount.


OK Self Registration Instant Bonus Campaign- 2022:

  • “OK Self Registration Instant Bonus Campaign- 2022” through Ok Wallet.
  • BDT 30 instant bonus after successful self registration.
  • Only newly on-boarded active customer will get credit bonus after registration.
  • Instantly after successful registration.
  • To avail this offer, download OK Wallet App and tap on ‘Create Account’ for self registration. To know registration procedure click here
  • This campaign will continue from 16th May to 30th June, 2022.
  • Anyone with the age of 18 years or above with a valid National ID card.
  • No. Customer can register only once with his/her valid National ID card.
  • No. This campaign is not applicable for registration from OK Wallet Agent and OBL Branch.
  • Only valid National ID card is required for opening OK Wallet account.


OK Mobile Recharge:

  • Minimum transaction amount is BDT 10 for mobile recharge service.
  • Maximum 50 times in a day.
  • Maximum 1500 times in a month.
To recharge any mobile operator-
  • Go to Recharge option.
  • Type your desired mobile number or you can choose from your phone’s Contact List.
  • Select Prepaid or Postpaid.
  • After that, enter the amount you want to recharge or see the offer
  • Enter your PIN.
  • Press Confirm and your recharge are done.
For mobile recharge via USSD menu
  • dial *269#
  • Choose Buy Airtime.
  • Choose operator and select Prepaid or Postpaid.
  • Enter the Phone Number and the amount you want to recharge.
  • Enter your PIN and your recharge is done.
  • No Service Charge is applicable for mobile recharge from OK Wallet.


Send Money (OK A/C to OK A/C):

To transfer money from OK A/C to OK A/C through App -
  • Login to OK Wallet App and go to Money Transfer menu.
  • Tap to scan OK contact number. You can type or select the desired recipient from contact list.
  • Enter Reference (as per the reason of sending money) and Amount. Enter your PIN and tab on NEXT.
  • Check the transaction details. Tap on CONFIRM to execute the transaction.
  • Both you and the receiver will get a system generated Message and Digital Receipt confirming the successful payment.
To transfer money from OK A/C to OK A/C through USSD -
  • Dial *269# to login and type "1" for Money Transfer.
  • Choose OK A/C to OK A/C from the list.
  • Input desired Receiver Number
  • Input desired Amount.
  • Check the transaction details. Input PIN to confirm the transaction.
  • Both you and the receiver will get a message confirming the successful transaction.
  • Yes. You can simply select the desired recipient from contact list for fast and error-free financial transaction.
  • No service charge is applicable from OK Wallet App but Tk. 5 is applicable from OK Wallet USSD.
  • Before making any transaction from your OK Account, please check and ensure that the recipient’s Account number and the amount of money are correct.

    In the event of any incorrect transaction using OK, all responsibilities lie with the customer/sender because the customer himself/herself inputs the recipient’s Account number and the amount of money and also confirms the transaction by providing the PIN. Before providing such PIN, the customer can see the information (the recipient’s mobile number and transaction amount) s/he has keyed in on mobile’s screen so that s/he can verify the information. In case of any incorrect input s/he can cancel the instruction of transaction then and there. That is why, in the event of money being sent by the customer to an unintended Account, OK has no authority to reimburse the customer without any direction of the court, or the consent of the recipient.


OK Mobile Recharge:

  • Minimum transaction amount is BDT 10 for mobile recharge service.
  • Maximum 50 times in a day.
  • Maximum 1500 times in a month.
To recharge any mobile operator-
  • Go to Recharge option.
  • Type your desired mobile number or you can choose from your phone’s Contact List.
  • Select Prepaid or Postpaid.
  • After that, enter the amount you want to recharge or see the offer
  • Enter your PIN.
  • Press Confirm and your recharge are done.
For mobile recharge via USSD menu
  • dial *269#
  • Choose Buy Airtime.
  • Choose operator and select Prepaid or Postpaid.
  • Enter the Phone Number and the amount you want to recharge.
  • Enter your PIN and your recharge is done.
  • No Service Charge is applicable for mobile recharge from OK Wallet.


Rajshahi WASA Bill Payment through OK Wallet:

  • Yes. Customer can pay monthly Rajshahi WASA bill through OK Wallet from APP & USSD Channels.
  • Yes. Customer can pay Rajshahi WASA bill from their nearest OK Wallet registered Agent points.
  • Yes. Customer can pay Rajshahi WASA bill at any Branch of ONE Bank.
  • Login to OK Wallet App and go to Utility menu.
  • Choose Rajshahi WASA from Utility Type.
  • Enter your Bill Number and outstanding due Amount will be automatically shown.
  • Enter OK Wallet PIN and click on PAY to confirm the transaction.
  • Check your Bill Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive system generated Message and Digital Receipt confirming successful payment.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Type “10” to select Rajshahi WASA option.
  • Enter your unique Bill Number and outstanding due Amount will be automatically shown.
  • Type “1” (Yes) to agree for payment.
  • Check your Bill Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive system generated Message confirming successful payment.
  • Visit your nearest ONE Bank Branch with required Money and Rajshahi WASA Bill Number.
  • Communicate with ONE Bank Branch Teller and request to pay Rajshahi WASA bill.
  • Provide Rajshahi WASA Bill Number, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.
  • 1% of the Rajshahi WASA Bill amount (Minimum BDT 5 or Maximum BDT 25, whichever is higher) from OK Wallet Customer and Agent Channels. No Service Charge will be applicable in case of Rajshahi WASA bill payment from OBL Branches.


OK Wallet to Fund Transfer - OK to any ONE Bank Account:

  • Customer can transfer fund from OK Wallet to any ONE Bank Account that is not linked with OK Wallet.
  • Yes. Customer can transfer fund from OK Wallet to any ONE Bank Account at their convenient time.
  • No. OK Customer can transfer money to any ONE Bank Account only through OK Wallet App.
  • Login to OK Wallet App and Tap on Transfer menu.
  • Select OK other OBL Account from Money Transfer.
  • Enter ONE Bank A/C Number, ONE Bank A/C Name and Amount.
  • Enter PIN and tap on NEXT
  • Customer will get to view a Transaction Detailed page.
  • Tap on CONFIRM icon for successful Transaction. Customer will receive a confirmation message at OK Wallet Number.
  • Minimum BDT 100 in a single transaction.
  • 3 times in a day.
  • Maximum BDT 25,000 in a single day.
  • 30 times in a month.
  • Maximum BDT 2,00,000 in a single month.
  • 0.8% charge (minimum TK 5 or whichever is higher) of transaction amount is applicable for any ONE Bank Account Fund Transfer service using OK Wallet App.
  • Money will be transferred in real time from OK Wallet to ONE Bank Account.


NESCO Postpaid bill payment through OK Wallet:

  • Yes. Customer can pay NESCO Postpaid bill through both OK Wallet App and USSD Channel.
  • Yes. Customer can pay NESCO Postpaid bill payment through OK Wallet registered Agent points.
  • Yes. Customer can pay NESCO Postpaid bill payment from OBL Branches.
  • 1% of the transaction amount. (Minimum BDT 5 or Maximum BDT 25) for NESCO Postpaid bill payment from OK Wallet Customer and Agent Channel.
  • No Service charge is applicable in case of NESCO Postpaid bill payment from ONE Bank Branches.
  • Login to OK Wallet App and go to Utility menu.
  • Choose NESCO Postpaid.
  • Select Bill Month from drop down menu.
  • Enter your unique Customer ID.
  • Insert the Amount and OK Wallet PIN to confirm the transaction.
  • Check your Account Number, Amount with OK Wallet Service charge and Press Confirm option.
  • You will receive Digital Receipt of successful transaction at your OK Wallet App.
  • Dial *269# and Type “3” for Payment option.
  • Then Type ‘’2’’ to select Utility Bill option.
  • Choose “4” for NESCO.
  • Type “2” for Postpaid option.
  • Enter your Customer ID and Amount.
  • Type “1” (Yes) to agree for payment.
  • Check your Account Number with Amount and Service Charge.
  • Enter OK Wallet PIN to confirm the transaction.
  • You will receive the system generated Message after successful transaction.
  • Visit nearest ONE Bank Branch with required Money and NESCO Postpaid Account Number.
  • Communicate with ONE Bank Branch Teller and request to pay NESCO Postpaid bill.
  • Provide NESCO Customer ID, cash Money and Beneficiary Mobile Number.
  • After successful transaction, Beneficiary will be notified through system generated SMS.


e-Porcha Fee collection through OK Wallet:

  • Yes. E-Porcha fees payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay E-Porcha fees Payment from OK Wallet registered Agent Points as well as OBL Branches.
  • To pay E-Porcha fees Payment through OK Wallet, customer needs only “Reference ID”.
  • Reference ID is tracking number of e-porcha online application in website, with this Reference ID e-Porcha fee can be paid through OK Wallet and any other mobile banking services.
  • If customer wants to pay e-Porcha fee through mobile banking services Reference ID is necessary.
  • Step 1 - By click on the e-Porcha website - https://www.eporcha.gov.bd/khatian-search-panel you will find Khatian online application option.
  • Step 2 - You need to fill the necessary land information in required box and click on search.
  • Step 3 - In next page input the personal information with mobile number.
  • Step 4 - Now you can simply dial 333 and follow the instruction to get E-Porcha Reference ID for E-Porcha payment.
  • Step 1: Login to OK Wallet App and tap on Bills Pay menu.
  • Step 2: Select E-Porcha fee Payment from Bills Type.
  • Step 3: Enter “Reference ID” and click amount field.
  • Step 4: System will show outstanding bill amount and due amount will automatically input in amount field.
  • Step 5: Enter PIN and tap on PAY.
  • Step 6: Check the information and tap on CONFIRM icon for successful transaction.
  • Step 7: Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and type “5” for Bills Pay option.
  • Step 2: Again type “7” for E-Porcha fees Payment
  • Step 3: Enter Reference ID and tap on send icon.
  • Step 4: System will show outstanding bill amount.
  • Step 5: Type “1” (Yes) to agree for payment.
  • Step 6: Check your information with amount and service charge. Enter OK Wallet PIN to confirm the transaction.
  • Step 7: Customer will receive system generated confirmation message after successful transaction.
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • No. There is no service charge for E-Porcha fees Payment from OBL Branches.
  • Reference ID is kind of OTP. It can be used once for the applied khatiyan number only.
  • No. Payment can only be made once with a single Reference ID, not more than once.


Discount on Flight & Hotel Booking Campaign with OK Wallet:

  • “Discount on Flight & Hotel Booking Campaign with OK Wallet”.
  • Up to 10% discount on Air ticket and Up to 70% discount on domestic hotels & resorts.
  • OK Wallet users will be able to enjoy these offer from ShareTrip App and from the website https://sharetrip.net/.
  • All OK Wallet customers are eligible for the Offer.
  • This campaign will continue from 1st November – 30th November 2022.
  • No, this offer will be applicable for both Domestic and International one-way, round trip, open jaw/surface tickets.
  • There is no limit to the number of times to avail of the discount.
  • No, this offer will not be applicable to international hotels. The offer includes a large number of domestic hotels and resorts in Bangladesh.
  • OK Wallet users can purchase Hotels/Resorts accommodation on behalf of other people under this campaign offer.


e-Mutation Fee Collection through OK Wallet:

  • Yes. e-Mutation Fee Collection service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay e-Mutation Fee from OK Wallet registered Agent Points as well as OBL Branches.
  • To pay e-Mutation Fee through OK Wallet, customer needs only “Tracking (abedon) No”.
  • “Tracking (abedon) No” is the e-Mutation application number by which e-Mutation Fees can be paid through OK Wallet and any other mobile banking services.
  • If customer wants to pay e-Mutation Fee through mobile banking services “Tracking (abedon) No” is necessary.
  • By clicking on e-Mutation Application Link customer can apply for e-Mutation. Customer needs to fill up all the required fields and press filed. After confirming the (submit) button, a page will appear with the application number. To apply for e-Mutation click here
  • Step 1: Login to OK Wallet App and tap on Bills Pay menu.
  • Step 2: Select e-Mutation Fee from Bills Type.
  • Step 3: Enter “Tracking (abedon) No” and click amount field.
  • Step 4: System will fetch and show e-Mutation fee amount automatically.
  • Step 5: Check the information and enter PIN.
  • Step 6: Tap on Pay icon for successful transaction. Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and type ‘5’ for Bills Pay option.
  • Step 2: Again type ‘8’ for E-Mutation Fee
  • Step 3: Enter “Tracking (abedon) No” and tap on send icon.
  • Step 4: System will fetch and show e-Mutation fee amount automatically.
  • Step 5: Check your transaction details and type menu PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction.
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • Yes. 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher).
  • No. There is no service charge for e-Mutation Fee from OBL Branches.


Purchase of Bimafy Insurance through OK Wallet:

  • Yes. Customers can purchase Bimafy Insurance Packages from OK Wallet App.
  • Customers can avail Bimafy Insurance Packages only through OK Wallet App.
  • No. Bimafy Insurance payment service is currently available only at Customer’s OK Wallet App.
  • Login to OK Wallet App and Tap on More to get Insurance option.
  • Go through Terms and Conditions and tap on AGREE icon to continue purchase procedure.
  • Select Bimafy Insurance from Insurance Product list.
  • Select desired Insurance Package of Bimafy and fill up all the required fields to purchase the insurance package then press on Pay Now.
  • At OK Wallet Payment Gateway, provide OK Wallet Account Number to obtain an OK Wallet system generated OTP via SMS.
  • Input OTP to confirm the transaction.
  • Customer will receive a system generated confirmation message of successful transaction at OK Wallet Account.
  • No service charge will be imposed on OK Wallet Customers.
  • OK Wallet customers will be able to purchase their Health Insurance, Travel Insurance, Accident Insurance and Car Insurance Packages.
  • For claim, please contact +889606991991 or email: cs@bimafy.com


5% Instant Cashback on Insurance Package Purchase from Bimafy through OK Wallet App:

  • 5% Instant Cashback campaign on insurance package purchase of Bimafy.
  • 5% Instant Cashback on payment amount (maximum BDT 500).
  • Only from OK Wallet App for insurance package purchase through Bimafy platform.
  • Only active customers with verified KYC are eligible to receive cashback under this campaign.
  • This campaign will continue from 17th August 2022 – 15th September 2022.
OK Wallet customers will be able to purchase below Insurance Packages of Bimafy to enjoy this offer:
  • Health Insurance
  • Travel Insurance
  • Accident Insurance
  • Car Insurance Packages
  • Instant Cashback on successful payment.
  • Maximum limit of cashback amount is BDT 500 in a single transaction and upto BDT 500 during the campaign period.
  • No. Cashback campaign on Bimafy insurance package purchase is applicable for customers through OK Wallet App only.
  • OK Customers can enjoy this cashback offer from Customer OK Wallet App.


Palli Bidyut Prepaid Meter Recharge through OK Wallet:

  • Customers can recharge Palli Bidyut Prepaid Meter Recharge through OK Wallet App and USSD Channel (*269#).
  • Yes. Customers can Pay Palli Bidyut Prepaid Meter Recharge from OK Wallet Agent Points as well as customer’s own app.
  • Sl. Recharge Amount (BDT) Service Charge (BDT)
    1 1-400 5
    2 401-1500 10
    3 1501-5000 15
    4 Above 5000 25
  • Minimum recharge amount of Palli Bidyut Prepaid Meter is BDT 300.
  • Login to OK Wallet App and go to Utility bill pay menu (electricity).
  • Choose Palli Bidyut Prepaid.
  • Enter Meter Number, Amount and OK Wallet PIN and tap on PAY icon.
  • Check transaction details and tap CONFIRM to execute the transaction.
  • Meter will be recharged in real time
  • After successful payment you will receive system generated SMS along with Token.
  • Dial *269# and Type “3” for Payment option
  • Then Type ‘’2’’ to select Utility bill option.
  • Reply ‘’11’’ Palli Bidyut.
  • Reply “1” for Prepaid option
  • Enter Meter Number and Amount.
  • Check transaction details and Type”1” to execute transaction
  • Type OK Wallet PIN to confirm the transaction.
  • Meter will be recharged in real time.
  • After successful payment you will receive system generated SMS with token.
  • Yes. Customer will receive Token Number via System generated SMS and also at Payment Receipt after successful payment through OK Wallet. If necessary, customer can manually insert the Token Number using the Keypad of Palli Bidyut Prepaid meter.


OK Self Registration Instant Bonus Campaign- 2022:

  • “OK Self Registration Instant Bonus Campaign- 2022” through Ok Wallet.
  • BDT 35 instant bonus after successful self registration.
  • Only newly on-boarded active customer will get credit bonus after registration.
  • Instantly after successful registration.
  • To avail this offer, download OK Wallet App and tap on ‘Create Account’ for self registration. To know registration procedure click here
  • This campaign will continue from 21st September to 31st October, 2022.
  • Anyone with the age of 18 years or above with a valid National ID card.
  • No. Customer can register only once with his/her valid National ID card.
  • No. This campaign is not applicable for registration from OK Wallet Agent and OBL Branch.
  • Only valid National ID card is required for opening OK Wallet account.


LankaBangla Loan EMI Payment through OK Wallet:

  • After login choose Card Payment from home page.
  • Select LankaBangla from the options.
  • Select LankaBangla Loan EMI.
  • Enter Loan A/C Number; Your Loan EMI amount will show in top bar including Overdue amount.
  • Enter payable Amount.
  • Check the details and enter PIN
  • Tap on Confirm to execute the payment.
  • After entering Loan account number, your Loan EMI amount will show in top bar including Overdue amount.
  • No, you can pay any amount.
  • You can pay any amount, more or less than the installment amount.
  • 0.8% of the transaction amount (Minimum Charge BDT 5)
  • Yes, you can pay LankaBangla Loan EMI from any nearest OK Agent Points.


Internet Bill Payment through OK Wallet:

  • Yes. Internet Bill payment service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay Internet Bill from OK Wallet registered Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Bills Pay menu.
  • Step 2: Select Internet Bill from Bills Type.
  • Step 3: Select desired Internet Service Provider (ISP).
  • Step 4: Enter Customer No and System will show outstanding amount along with Customer Name.
  • Step 5: Check Amount and Input OK Wallet PIN for payment procedure.
  • Step 6: Customer will get to view a Transaction details page.
  • Step 7: Tap on Confirm icon for successful Transaction. Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type “5” for Bills Pay option.
  • Step 2: Again Type “1” for Internet Bill.
  • Step 3: Type Serial Number according to your required Internet Service Provider (ISP).
  • Step 4: Enter Customer No/User Name and System will show outstanding amount along with Customer Name.
  • Step 5: Type “1” for Yes to continue payment process.
  • Step 6: : Check your Transaction details and Type menu PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction.
  • No. Internet payment is free.
  • OK Wallet Internet Bill Payment will be updated within real time after successful transaction.
  • Yes. The coverage area for Internet Bill Payment through OK Wallet are -

    ISP Name Coverage Area
    Computer Mate Chuadanga - Meherpur
    Hello IT BD Cox's Bazar
    Green Bytes NET Noakhali
    Ajwah Network Dhaka
    Tekline Network Cox's Bazar
    Skyview Online Dhaka
    Gungchil Dhaka
    Infolink Limted Dhaka
    Green Net Isp Narayanganj
    Taranga Seba Telecom Dhaka
    Dot Internet Dhaka
    Discovery Net Narsingdi
    Gold Cable Com Dhaka
    FR Communication Sirajganj
    Jaan Computer Jashore
    Jashore IT Jashore
    Kazi Networks Dhaka
    KS Network Limited Dhaka
    Digi Jadoo Broadband Dhaka
    Ideal Com Services Dhaka
    Infolink Limted Dhaka city
    World Touch Cyber Café Bogura
    Rainbow Network Bogura
    7t1 Communication Natore
    Regal Communication Narayanganj


Discount for OK Wallet users on Visa processing/assistance fee:

  • “Discount for OK Wallet users on Visa processing/assistance fee”.
  • Up to 40% discount on Visa processing/assistance fee.
  • OK Wallet users will be able to enjoy this offer from ShareTrip App and from the website www.sharetrip.net
  • All OK Wallet customers are eligible for the Offer.
  • This campaign will continue from 10th November 2022 – 31st December 2022.
  • No, this offer will be applicable for online payments only.
  • There is no limit to the number of times to avail of the discount.