General Queries:

  • You can open OK Wallet Account on your own. Just Download OK Wallet App and Sign Up to fill up the Digital KYC form. In this process you will need your NID Card.

    You can also go to ONE Bank Branch or OK wallet Agent Point with both original and photocopy of your Photo ID (NID/ Driving License/Passport) and one copy of passport size photograph (Lab Print) .Then fill up the KYC form with the assistance of Branch official or Agent.
  • You have to have a valid Photo ID (NID/ Driving License/Passport) to open an OK Account.
  • - You can open OK Wallet Account on your own by downloading OK Wallet App
  • - Any OK Agent Point
  • - Any OBL Branch
  • You can find our Branch and Agent location in our Website: www.okwallet.com.bd
  • - Duly filled in KYC form (Forms are available at the OK Agent Point, ONE Bank Branches)
  • - One Passport size Photograph (Lab Print) of account holder
  • - Both Original and Photocopy of your Photo ID (NID/ Driving License/Passport)
  • - No, opening an OK account is completely FREE and it does not require any opening balance.
  • Yes of course, you can transact using OK account 24/7.
  • Yes, you need to open a Mobile Banking Account to use OK services.
  • Yes, you need a mobile phone to register and avail the services.
  • You can use OK in any handset. OK App will work on your Smartphone if it is an Android device that runs OS 4.4 and above or if it is an iPhone that runs iOS 9.1 and above. And if you use a feature phone or if you use a smartphone that doesn’t support the OK App then you can still use OK via USSD by dialing *269# from your phone after registration.
  • No. you do not need a new SIM to use OK service.
  • You have to register and open a new OK Account against your new mobile number. And close the previous OK account.
  • No. Bank account is not mandatory. Though you will get many additional services if you have OBL account linked with your OK . When your OBL account is linked with OK , you can add money from and send money to OBL account.
  • No. They are different.
  • OK is a fast, easy and secure way of accessing financial service 24 hours a day 7 days a week from anywhere in Bangladesh. It allows you to carry out menu driven transactions without having to remember any key words. It has exciting features like Money Transfer, Mobile Recharge, Cash-out, Cash-in, Merchant Payment, Utility Payment and more.
  • Your OK / Account number is your mobile number which you have registered and mentioned in your KYC


OK Wallet PIN:

  • PIN ensures security of your money and protects fraudulent transactions.
  • PIN is the key for transacting in OK. Only with correct match of PIN & Mobile Phone Number can a user access the OK Account. PIN is needed to verify the account owner by the system. If a PIN is disclosed, respective account is at risk; therefore, PIN should be handled very carefully and should never be shared under any circumstances.
  • If you enter the wrong PIN 3 (Three) consecutive times, your PIN will be temporarily blocked and you will have to contact the OK Call Center on 16269. After you prove your ownership, our Call Centre Executive will unblock the PIN.
  • Simply call our Call Center at 16269. Your new PIN will be sent to you via SMS. You will have the option of changing your PIN once you log in using the new PIN.
  • No one will be able to log in to your OK Account without your OK PIN when your phone is stolen. For your financial security, you will be automatically logged out of the app after a specific period of inactivity and if anyone wants to login afterwards, s/he must login with your OK PIN. However, call our Call Centre on 16269 and inform them of the loss. They will bar your OK Account at your request.
  • There is no danger as the USSD is not stored on your phone or in the SIM; rather it is accessed via the Mobile Banking server. However, call our Call Centre on 16269 and inform them of the loss. They will bar your OK Account at your request.


OK Product & Service Features:

  • OK Wallet has exciting features like Money Transfer (Send Money/P2P), Mobile Recharge, Cash-out, Merchant Payment, Utility Payment and Credit Card Bill Payment. Add Money is available in the OK Wallet where you can Cash-in/add money from linked VISA/Master Card/ others bank account (iBanking)/ OBL Account/ OBL Branch or our Agent Point.
  • There is no extra charge for doing transactions using OK App.
  • You will get an instant Flash Notification and also a Confirmation SMS after each transaction.
  • Usually it takes less than a minute.
  • At any point of time, maximum OK Account balance is BDT 300,000 (Three Lac).
  • Visit any of our branches and fill our OK Account Registration and Account Linkage Form. You will receive a SMS notification confirming the account linkage within few hours. After account linkage you will be able to use all of our exciting services. The mobile number you have provided in your OK Account Registration and Account Linkage Form will be your OK Account number.
  • Customer can Cash-in (Deposit) at any ONE Bank Branch or OK Agent Point.

    You can also Cash-in from your ONE Bank Limited’s Account, if you have one and if the Account is linked to your OK.

    You can also Add Money from any VISA/Master card. To know more details on how to add Money from Cards, see the Add Money from Cards Section in the FAQ.
  • If you want to add money from OBL Account to your OK App, you have to choose the OBL Account in the Add Money section. After you choose the Account you want to add money from, key in the amount and PIN. The amount will be added to your OK.
  • Merchant Payment
  • If you want to add money from OBL Account to your OK using USSD Channel, you have to choose the OBL Account from Money Transfer menu. After you choose the Account you want to add money from, key in the amount and PIN. The amount will be added to your OK.
  • Merchant Payment
  • - ONE Bank Branch
  • - OBL ATM
  • - OK Agent Point
  • You can Cash-out (withdraw) at any ONE Bank Branch by choosing the Cash-out option in the OK first. Then select Cash-out from Branch option. You have to enter the amount and the PIN to confirm transaction. After confirming the transaction, you will get a Transaction ID. When you provide it to the OK Service Manager at Teller counter by filling out the withdraw slip, you will get the cash amount.
  • To use OBL ATMs for Cash-out purpose go to OK App. Select Cash-out option then choose OBL ATM option. Put desired amount and OK PIN, you will get a One Time Password (OTP).

    Visit OBL ATM booth and select OK Wallet option on ATM screen. Put your OK number with Requested Amount and OTP to withdraw cash.

    If you want to use USSD channel - go to Cash-out option then choose Cash-out from ATM. Put desired amount and OK PIN, you will get a One Time Password (OTP).

    Visit OBL ATM booth and select OK Wallet option on ATM screen. Put your OK number with Requested Amount and OTP to withdraw cash.

    *Each OTP will remain valid for 5 minutes.

    Cash-Out charge is 1% or BDT 5 whichever is higher.

    Minimum ATM Cash-Out amount is BDT 500. OK Wallet Cash out from ATM service is another channel for Cash-out (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Cash-out (cash withdrawal) from ONE Bank ATM. How much can I Cash-out (cash withdrawal)?

    You can Cash-out 5 times in a day for any amount from BDT 500 to BDT 25,000. Your monthly Cash-out transaction limit is BDT 25,000 and monthly 20 transactions.

    *Limits may change at ONE Bank Limited’s discretion.
  • Merchant Payment
    Merchant Payment
    Merchant Payment
    Merchant Payment
  • Select Cash-out option from OK Wallet App. Then select Agent Point. Input agent number or scan agent OR code. Then confirm by entering cash out amount and PIN. After confirming the transaction, you will get a transaction confirmation SMS.

    If you want to use USSD channel - go to Cash-out option then choose Cash-out at Agent. Put desired amount and OK PIN, you will get a transaction confirmation SMS.
  • Merchant Payment
  • Merchant Payment
  • *Limits may change at ONE Bank Limited’s discretion.
  • Service charges will be deducted from your account balance; therefore you do not have to pay in cash to the Agent or ONE Bank branches.
  • You can deposit money immediately after registration. However, after you provide the required document, Bank officer verifies the information on the registration form (KYC form) and authorizes the account for activation. Normally 5 working days are required for successful activation. After your account is fully activated, you will get a SMS notification. You can use all of our exciting services once your full activation is done.

    *KYC verification is a mandatory step as per Bangladesh Bank Regulation.
  • To transfer money from OK account to OK account using Mobile App find the OK A/C to OK A/C tab in Money Transfer option. Enter the receiver’s number or select the number from your Phone Contact List. Enter the amount you want to send and the PIN. Both you and the receiver will get a message confirming the successful transaction after you hit the Confirm button.
  • After choosing Money Transfer from our USSD menu, select OK A/C to OK A/C. Enter the amount you want to send and the PIN. Both you and the receiver will get a message confirming the successful transaction.
  • To transfer money from OK A/C to One Bank A/C using Mobile App, select the option OK A/C to One Bank A/C in the Money Transfer menu. Choose the linked OBL A/C, enter the amount you want to send, enter your PIN and click Confirm button.
  • In case you want to transfer money to OBL Account via USSD menu you have to choose the option OK A/C to One Bank A/C in the Money Transfer menu of OK. Then select the linked OBL Savings account, key in the amount and PIN. Money will be added to the OK Account.
  • At present user can transfer maximum BDT 25,000 per day and BDT 75,000 per month from own OK account to any other OK account any time. Daily you can make 10 OK to OK transactions and monthly you can make 50 OK to OK transactions. Minimum transaction limit of OK to OK transfer is BDT 10 per transaction.

    From OK Account to Linked OBL Saving Account/Retail Current Account you can transfer thrice a day for any amount from BDT 100 to BDT 25,000. Your monthly limit for this transaction is BDT 2,00,000 and monthly 30 transactions.

    *Limits may change at ONE Bank Limited’s discretion.
  • If you want to pay merchant using OK Mobile App- Go to Merchant Payment option and Scan the QR code. The Merchant Number and Name will appear automatically. Enter your bill amount. You can also manually enter the Merchant Number then enter amount and PIN to pay.
  • To pay merchant by USSD, dial *269# and choose Payment option. Choose Merchant Payment and enter the Merchant Number. Enter the bill amount and insert the PIN. You will get the message of successful transaction.
  • At present there is no minimum or maximum amount or number of transaction limit for paying the Merchant.
  • To recharge any mobile number, go to Mobile Recharge option. Choose operator, select Prepaid or Postpaid. You can either enter the phone number or select the Phone Number from your phone’s Contact List. After that, enter the amount you want to recharge and enter your PIN. Press Confirm and your recharge is done. Minimum transaction amount is BDT 10 for mobile recharge service.
  • For mobile recharge via USSD menu dial *269#, choose Buy Airtime. Then choose operator and select Prepaid or Postpaid. Enter the Phone Number and the amount you want to recharge. Enter your PIN and your recharge is done. Minimum transaction amount is BDT 10 for mobile recharge service.
  • If you want to pay utility bill using OK mobile app- Go to Utility Bill Payment option and choose the entity (Utility Type) that is WASA, DPDC, NESCO, Jalalabad Gas. Enter your unique Customer ID. The outstanding bill amount will show. Insert the PIN. Press Confirm and you will get the message of successful transaction.
  • To pay utility bill by USSD, dial *269# and choose Payment option. Choose Utility Bill and the Entity (Utility Type) that is WASA or DPDC or NWZPDCL. Enter your unique bill ID as customer ID and the outstanding bill amount will be shown. Insert the PIN after agreeing to pay. You will get the message of successful transaction. How to pay NID correction fees using OK App?
  • - If you want to recharge DPDC Prepaid (Key Pad) meter using OK App- Go to Bill Payment option and choose DPDC Bill.
  • - Among DPDC Prepaid and Postpaid options, select the Prepaid menu.
  • - Enter your unique Customer ID. Once you input the Customer ID, system will show the Meter Number for your verification.
  • - Insert the amount and PIN. Press Confirm and you will get the message confirming successful payment and a Token number.
  • - If the DPDC Prepaid meter is Online and GPRS enabled, then the token number will be updated through system automatically. If the meter is not online and GPRS enabled, you have to manually insert the Token Number using the Keypad of the Prepaid meter.
  • Following charge is applicable for availing the service:

    Transaction Amount Service Charge
    Up to BDT 400 BDT 5
    401-1500 BDT 10
    1501-5000 BDT 15
    Above 5000 BDT 25
  • - If you want to recharge DPDC Prepaid (Key Pad) meter using OK USSD Channel- Go to Payment option and select Utility Bill option. Choose DPDC Bill.
  • - Among DPDC Prepaid and Postpaid options, select the Prepaid option.
  • - Enter your unique Customer ID and amount.
  • - Once you input the amount, system will show the Meter Number for your verification.
  • - Insert the PIN. Press Confirm and you will get the message confirming successful payment and a Token number.
  • - If the DPDC Prepaid meter is Online and GPRS enabled, then the token number will be updated through system automatically. If the meter is not online and GPRS enabled, you have to manually insert the Token Number using the Keypad of the Prepaid meter.
  • Following charge is applicable for availing the service:

    Transaction Amount Service Charge
    Up to BDT 400 BDT 5
    401-1500 BDT 10
    1501-5000 BDT 15
    Above 5000 BDT 25
  • - If you want to pay Jalalabad Gas bill using OK Wallet App- Go to Bill Payment option and choose Jalalabad Gas bill.
  • - Enter your unique Customer ID. Once you input the Customer ID, system will show the outstanding bill amount.
  • - Insert the amount and PIN. Press Confirm and you will get confirmation message.
  • ** You can pay Jalalabad Gas Bill through OK Wallet App only for now.
  • ** Service Charge for Jalalabad Gas Bill Payment will be 1% of the transaction amount or (minimum TK 5 or maximum TK 25). User can pay Jalalabad Gas bill from both Customer App and OK Agent Point.
  • If you want to pay NID Correction Fees using OK Mobile App- Go to Utility Bill Payment option, Choose NID Correction as service. Enter the NID number and the Pay Code as per the service you want to avail. The charge against the Pay Code will show automatically. Give your PIN and Press Confirm to pay the NID Correction Fees. Show it to our Agent for further proceeding. How to pay NID correction fees using OK USSD channel?
  • To pay NID Correction Fees using USSD, dial *269# and choose Payment option. Next, choose Bills Pay option. Biller ID for NID Correction is 105 so enter 105 in Enter Biller ID section. Enter NID number in Bill ID. Insert Service Code as per the service you want to avail. The fee as per Service code will show. When you confirm by pressing 1 for Yes and enter the PIN and you will get the message of successful transaction. Show it to OK Agent for further proceeding.
  • Our Agent at NID premises will provide you the pay code according to the service you are seeking for your NID Correction. You can also know about the Pay Code / Service Code by calling our Call Centre 16269 or visiting our website: www.okwallet.com.bd
  • Service fees & Codes
    Service Type Total Fee Amount Service code
    NID CARD RENEWAL FEE
    REGULAR 121 001
    URGENT 178.5 002
    NID CARD LOST/DAMAGED FEE
    1st Time Application (REGULAR) 236 003
    1st Time Application (URGENT) 351 004
    2nd Time Application (REGULAR) 351 005
    2nd Time Application (URGENT) 581 006
    More than two times Application(REGULAR) 581 007
    More than two times Application(URGENT) 1156 008
    NID CARD CORRECTION FEE
    1st Time Application 236 009
    2nd Time Application 351 010
    More than two times Application 460 011
    NID DATA CORRECTION FEE
    1st Time Application 121 012
    2nd Time Application 236 013
    More than two times Application 351 014
  • Call OK 24/7 Call Center at 16269 or send an email to okwallet@onebank.com.bd
  • You can always know more about our services in our Website: www.okwallet.com.bd. You can call OK 24/7 Call Center at 16269 or send an email to okwallet@onebank.com.bd with your query. You can also visit and Follow us in our Facebook Fan Page www.facebook.com/okwallet/ for latest updates and events
  • When you Log into OK Account, you create a PIN that ensures only you can access the accounts. Plus, our powerful firewalls, encryption technology, and timed log-offs help ensure your privacy and security.
  • No, it is absolutely free
  • Call charge will be applicable as per your respective mobile network operator’s/operator’s charging policy.
  • Our Latest Fees and Charges are always visible at our OK website: www.okwallet.com.bd under tariff section.


App Features:

  • OK App is the mobile application of Mobile Financial Services of ONE Bank Limited which is a simple, easy-to-use and highly secured. You can use OK App for sending cash quickly to people, recharging mobile, shopping at your favorite stores and shops, paying your utility bill and much more. You can download the OK App for free from Google Play (Android) or App Store (iOS).
  • You can download the App for free from Google Play (Android) or App Store (iOS).
  • It’s Easy! Simply go to Google Play for Android Devices or App Store for iOS Devices for downloading OK Mobile Application. OK App will work on your Android device that runs OS 4.4 and above or if it is an iPhone that runs iOS 9.1 and above.
  • Simply login ‘OK Wallet’ App by using PIN and OTP from registered phone number.
  • It has exciting features like Money Transfer (Send Money/P2P), Mobile Recharge, Cash-out, Merchant Payment, Utility Payment and Credit Card Bill Payment. Add Money is available in the OK Wallet where you can Cash-in/add money from linked VISA/Master Card/ others bank account (iBanking)/ OBL Savings Account/ OBL Branch or our Agent Point.
  • There is no extra charge for doing transactions using OK App.
  • Yes, OK App uses your phone's internet connection (4G/3G/2G/EDGE or Wi-Fi, as available).
  • No one will be able to log in to your OK account if s/he doesn’t know your OK PIN.
  • No, you can use your OK App only in Bangladesh.
  • OK App ensures security by binding the SIM with your mobile phone using OTP (One Time Password) which makes the more protected. Moreover, your OK PIN is required for performing all types of financial transactions.
  • Yes, you can definitely use the OK App even if you have other MFS Apps downloaded in the same smartphone.
  • No need to manually input numbers anymore! Simply select the desired recipient from contact list for fast and error-free financial transaction.
  • Printed and ready to use QR codes are available at our Agent and Merchant points. Scan the QR code at Merchant outlets for Payment and at Agent points for easy, faster and error free Cash-out.
  • Both OK App and USSD channel are highly secured for all types of OK transactions.


Complaint and Dispute Resolution:

  • Simply call our 24/7 Call Centre 16269 or send an email at okwallet@onebank.com.bd .
  • Before making any transaction from your OK Account, please check and ensure that the recipient’s Account number and the amount of money are correct.

    In the event of any incorrect transaction using OK, all responsibilities lie with the customer/sender because the customer himself/herself inputs the recipient’s Account number and the amount of money and also confirms the transaction by providing the PIN. Before providing such PIN, the customer can see the information (the recipient’s mobile number and transaction amount) s/he has keyed in on mobile’s screen so that s/he can verify the information. In case of any incorrect input s/he can cancel the instruction of transaction then and there. That is why, in the event of money being sent by the customer to an unintended Account, OK has no authority to reimburse the customer without any direction of the court, or the consent of the recipient.
  • If you have a dispute or disagreement with the biller regarding the charge of a specific bill, you have to call our Call Centre 16269 or email at okwallet@onebank.com.bd regarding the complaint/ dispute. We will check specific information and suggest a solution from our end.
  • Security Awareness:
  • - Don’t share PIN to anyone not even to the One Bank employees. ONE Bank representatives would never ask you to reveal the PIN.
  • - Do not fall for the trap of any fraud out of greed, fear, trust or superstition.
  • - Always use trusted mobile device and avoid using rooted/jail-break mobile device.
  • - Always log out after finishing a session.
  • - Frauds can call you and say that they have sent you money by mistake or that you have won the lottery or you have got a new job opportunity. They can also mislead you pretending to be an OBL executive and con you by talking about activation of new services or threatening to shut your account down. For any of these incidents do not just fall for the trap. First verify the intention and identity of the caller and Contact 24/7 Call Centre 16269 immediately.
  • You can Cash-in maximum 5 times a day using your card. But you cannot exceed the limit of maximum 5 transactions a day that is set for Cash-in transaction using any available channel (Agent, Branch, and Card).
  • You can initiate total 25 Cash-in transactions in a month from available Cash-in channels which are Agent Point, Branch and Card.
  • Merchant Payment
  • Name of the Q-Cash Member Banks
    01 Agrani Bank Limited
    02 Bangladesh Commerce Bank Limited
    03 Bangladesh Krishi Bank
    04 Bank Asia Limited
    05 BASIC Bank Limited
    06 Bank Alfalah, Bangladesh
    07 Community Bank Bangladesh Limited
    08 First Security Islami Bank Limited
    09 ICB Islamic Bank Limited
    10 IFIC Bank Limited
    11 Jamuna Bank Limited
    12 Janata Bank Limited
    13 Meghna Bank Limited
    14 Mercantile Bank Limited
    15 Midland Bank Limited
    16 Modhumati Bank Limited
    17 National Bank Limited
    18 NCC Bank Limited
    19 NRB Commercial Bank Limited
    20 NRB Global Bank Limited
    21 Rupali Bank Limited
    22 ShahjalalIslami Bank Limited
    23 Shimanto Bank Limited
    24 Social Islami Bank Limited
    25 Sonali Bank Limited
    26 South Bangla Agriculture and Commerce Bank Limited
    27 Trust Bank Limited
    28 Union Bank Limited
    29 Uttara Bank Limited
    30 Woori Bank, Bangladesh
*Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/ monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Cards.


LankaBangla DPS Installment Payment:

  • - Choose Bill Payment
  • - Select LankaBangla DPS
  • - Enter DPS A/C Number; Your Installment Amount will appear automatically.
  • - Enter PIN and Hit Confirm
  • - Flash Message confirming successful transaction will appear.
  • Merchant Payment
  • You can pay any amount from OK in a single transaction depending upon your OK balance.
  • You can pay any amount from OK in a month depending upon your OK balance.
  • Minimum amount is your installment amount of the DPS.
  • No, it will automatically appear.
  • .25% of the transaction amount (excluding VAT)
    *Minimum Charge BDT 5
  • You can pay installments for as many DPS accounts as you want.
  • Yes, you can pay LankaBangla DPS installment at OK Agent Points.
  • No it is free of cost.


LankaBangla Credit Card Bill Payment:

  • - Choose Bill Payment
  • - Select LankaBanglaCredit Card
  • - Enter Credit Card number, (Total dues and minimum dues amount will show in response)
  • - Enter desired Amount, PIN and confirm
  • - Flash Message confirming successful transaction will appear.
  • Merchant Payment
  • You can pay any amount as Credit Card Bill from OK in a single transaction depending upon your OK balance.
  • You can pay any amount as Credit Card Bill from OK in a month depending upon your OK balance.
  • There is no fixed minimum amount. You can pay any amount you want.
  • Yes you can. Though minimum dues and total dues will pop up as flash message when you enter the Credit Card Number, you can choose to pay any amount as Credit Card Bill.
  • 0.25% of the transaction amount (excluding VAT) *Minimum Charge BDT 5
  • You can pay for as many Credit Card Bills as you want.
  • Yes, you can pay LankaBangla Credit Card Bill at OK Agent Points.
  • No it is free of cost.


Fund Transfer from OK Wallet to BRAC Bank Account:

  • Step 1: Login to OK Wallet App and Tap on Transfer menu and Select OK A/C to Other Bank option.
  • Step 2: Tap on BRAC Bank menu from the list.
  • Step 3: Enter BRAC Bank Account Number and Name of the Account Holder (same as BRAC Bank Account Name).
  • Step 4: Enter Amount and OK Wallet PIN.
  • Step 6: Tap on Next icon.
  • Step 7: Then Customer will get to view a Transaction Detailed Page.
  • Step 8: Tap on Confirm icon for successful Transaction. Customer will receive system generated SMS regarding successful payment as well as Digital Receipt which can be downloaded and shared for further reference.
  • • Minimum BDT 50
  • • 5 times in a day.
  • Maximum BDT 25,000
  • Fund Transfer to BRAC Bank Account service is another channel for Cash-out (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Fund Transfer from OK Wallet to BRAC Bank Account. transaction amount ceiling are applicable equally for Add Money from Bank account.
  • 20 times in a month.
  • Maximum BDT 1,50,000
  • 1.7 % service charge on transaction amount is applicable for transferring fund from OK Wallet to BRAC Bank Account.
  • Yes. You can transfer fund at your convenient time.


Add Money from BRAC account to OK:

  • - Before Adding Money from BRAC Bank to OK please make sure that your Bank account have internet banking access.
  • - Select Bank Account option from the “Add Money” icon in the OK App.
  • - Select BRAC Bank icon from the menu.
  • - Enter internet Banking User ID of BRAC Bank and Password,
  • - Then input amount and other required information to confirm transaction.
  • - A flash message will appear confirming the transaction and mentioning the added amount.
  • - If not please contact the Issuing Bank to allow internet banking transaction.
  • BDT 100.
  • You can add maximum BDT 30,000 monthly from your account.

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Bank account.
  • You can add maximum BDT 30,000 daily from your account.

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Bank account.
  • You can add maximum BDT 2,00,000 monthly from your account.

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Bank account.
  • You can Cash-in maximum 5 times a day from your Bank account. But you cannot exceed the limit of maximum 5 transactions a day that is set for Cash-in transaction using any available channel (Agent, Branch, and Bank account).
  • You can initiate total 25 Cash-in transactions in a month from available Cash-in channels which are Agent Point, Branch, Card and Bank. But you cannot exceed the limit of maximum 25 transactions in a month that is set for Cash-in transaction using any available channel (Agent, Branch, and Bank account).
  • No charge applicable for adding money in OK from Bank Account
  • Yes! You can do transaction 24 hours in a day and 7 days in a week.


Add Money from any Visa/Master Card :

  • - Select Card option from the “Add Money” icon in the OK App.
  • - Agree to Terms of Uses
  • - Select Visa/Master Card option from Card Type
  • - Enter Amount and PIN, then confirm transaction.
  • - After Confirmation, select either Visa or Mastercard option based on your card type.
  • - After the confirmation put Card Number, Name on Cards (Cardholder’s name), Card Expiry date: (MM/YY) and CVV (3 digits which are usually found on the backside of a card on the signature strip) on your screen and Hit Proceed Button.
  • - Select Pay Now after filling Up and rechecking the Card details
  • - Click Confirm Payment. A flash message will appear confirming the transaction and mentioning the added amount.
  • - Add Money from Visa and Master card can be done using OK App only.

  • Before Adding Money using card please make sure e-commerce transaction is allowed in your card. If not please contact the Card Issuing Bank to allow e-commerce transaction.

Customer Menu For Add Money From VISA Card
Merchant Payment

Merchant Payment

Merchant Payment


Customer Menu For Add Money From MasterCard
Merchant Payment

Merchant Payment

Merchant Payment
  • You can Add Money from any Master Card or Visa cards (Debit / Credit card)issued from any bank.
  • BDT 500. *
  • BDT 30,000 *
  • You can add maximum BDT 2,00,000 monthly from your card.*

    *Add Money service is another channel for Cash-in (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Add Money from Cards.
  • You can Cash-in maximum 5 times a day using your card. But you cannot exceed the limit of maximum 5 transactions a day that is set for Cash-in transaction using any available channel (Agent, Branch, and Card).
  • You can initiate total 25 Cash-in transactions in a month from available Cash-in channels which are Agent Point, Branch and Card.
  • Merchant Payment


Add Money to OK Wallet through BEFTN by using Internet Banking :

  • Yes. You can Add Money to OK Wallet from other bank’s account through internet banking.
  • Step 1: Log into your Bank’s Internet banking portal.
  • Step 2: Select Manage Beneficiary/Add Beneficiary of other bank.
  • Step 3: Select ACCOUNT as Beneficiary Type.
  • Step 4: Select BEFTN as Transaction Channel.
  • Step 5: Select ONE BANK LTD. as Beneficiary Bank.
  • Step 6: Select Dhaka South, if your Internet Banking requires city corporation information.
  • Step 7: Select MFS-ONE BANK LTD. as Beneficiary Branch.
  • Step 8: Put Dhaka on the address field, if your i-Banking requires Address. Don’t use any special character on address field. Example: dot(.), comma(,), hyphen (-) etc.
  • Step 9: Provide routing number 165275554, if your Internet Banking requires.
  • Step 10: Put your OK WALLET NUMBER on Account number field to which you want to add money. Example: 0167364****
  • Step 11: Put OK Wallet customer name as Account Name on Account name field. Example: Md Rahim Ullah
  • Step 12: For security purpose, your Internet-Banking might send you OTP for verification.
  • Step 13: Submit your request by successfully verifying OTP.
  • Note: It may differ in some banks Internet Banking portal.
  • Step 1: Go to your Bank’s Internet banking portal.
  • Step 2: Select fund transfer to Other Bank
  • Step 3: Select your OK Wallet number from your Beneficiary List.
  • Step 4: You will find your OK Wallet number as Beneficiary Account number, your name as Beneficiary Account Holder name, ONE BANK LTD. as Beneficiary Bank’s name, MFS-ONE BANK LTD. as Beneficiary Branch name and 165275554 as Routing number.
  • Step 5: Put AMOUNT on Amount field.
  • Step 6: For security purpose, your Internet Banking might send you OTP for verification.
  • Step 7: Submit your request by successfully verifying OTP.

. How to Add Money to OK Wallet through Internet Banking?
  • Maximum One (01) working day.
  • BDT 30,000
  • BDT 100
  • No


Remittance:

  • - Visit authorized money exchange house/MTO agent.
  • - Provide beneficiary’s Bank Name "ONE Bank Limited" and routing number 165270788.
  • - Provide beneficiary’s OK Wallet account number as ONE Bank Account Number.
  • - Provide beneficiary’s OK Wallet account holder name.
  • - Handover required cash and request to initiate the process.
  • The remitted money will be transferred to the beneficiary’s OK Wallet account promptly and the beneficiary will be immediately notified with an SMS.
  • TK.125,000/= ( in Bangladeshi Taka including 2% government incentive)
  • TK. 100/= ( in Bangladeshi Taka)
  • Yes. OK Wallet Account holder will get 2% incentive on the received money from the government.
  • - For Local Call: 16269 (from any mobile phone) & 09666716269 (from BTCL/Land Phone) in Bangladesh.
  • - For Overseas Call: +880 9666716269


Credit Card Bill Payment through OK Wallet:

  • Yes. An OK Wallet customer can pay own and near ones Credit Card Bill through OK Wallet account.
  • Yes. Credit Card Bill Payment service is also available at OK Wallet registered Agent points.
  • Yes, Customer can pay LankaBangla Credit Card Bill and LankaBangla DPS installment at OK Wallet registered Agent Points.
  • No. Only with OK Wallet App.
  • Step 1: Login to OK Wallet App and Tap on Card Payment option.
  • Step 2: Tap on Agree Option.
  • Step 3: Select desired Bank/Institute Name from the list.
  • Step 4: Enter Credit Card Number, Credit Card Holder Name, Amount and PIN.
  • Step 5: Confirm the Payment. Customer will receive a confirmation message.
  • Step 1: Tap on Card Payment option.
  • Step 2: Agree to Terms of Use.
  • Step 3: Select desired Bank/Institute Name from the list.
  • Step 4: Enter Credit Card Number, Credit Card Holder Name, Beneficiary Number, Amount and PIN.
  • Step 5: Confirm the Payment. Both agent and customer will receive confirmation message.
  • Customer can pay any amount from OK Wallet in a single transaction depending upon his/her OK balance.
  • Customer can pay any amount from OK Wallet in a month depending upon his/her OK balance.
  • There is no fixed minimum amount. Customer can pay any amount from OK Wallet App.
  • Customer can pay for as many Credit Card Bills as he/she wants.
  • Yes, Customer can choose to pay any amount as Credit Card Bill at OK Wallet.
  • 1% Service Charge (minimum TK 5 or maximum TK 25) of transaction amount will be applicable for Other Bank Credit Card Bill Payment.
  • Upon successful payment, it will take up to 2 (Two) working days to update the payment by card issuing bank.
  • 0.29% Service Charge (minimum TK 5) of transaction amount will be applicable for LankaBangla Credit Card bill and DPS Installment Payment.
  • This payment will be updated within 1 (One) working day after successful transaction.


EDUMAN Tuition Fee Payment through OK Wallet:

  • Yes. An OK Wallet Customer can pay own and near ones tuition fee from OK account through Eduman platform.
  • Yes. OK user can pay EDUMAN tuition fee both from OK Wallet App and USSD (*269#) menu.
  • Yes. EDUMN Tuition Fee Payment service is also available at OK Wallet registered Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Tuition Fee.
  • Step 2: Select EDUMAN option.
  • Step 3: Enter Student’s ID and Tap on PIN field. Due Amount will be automatically fetched. In case of payment from agent, beneficiary number is required.
  • Step 4: Input OK Wallet PIN and tap on Pay to confirm transaction. Customer will receive system generated message of successful transaction.
  • Step 1: Dial *269# from Mobile Menu and Type 3 on Payment option.
  • Step 2: Type 3 on Bills Pay and Type 106 as Biller ID.
  • Step 3: After that, Type 2 to Select Eduman and Enter Student ID.
  • Step 4: Check your due Amount and Type 1 to Confirm. In case of payment from agent, beneficiary number is required.
  • Step 5: Finally type your PIN and confirm the payment
  • System will automatically show the due amount when customer enters Student ID. Customer can pay any amount fetched from the system.
  • No Service Charge is applicable by OK Wallet. Service charge may be imposed as per arrangement between institutes and solution provider.
  • This Payment will be updated in real time after successful transaction.
  • No Service Charge is applicable by OK Wallet. Service charge may be imposed as per arrangement between institutes and solution provider.


Fund transfer from OK Wallet to any ONE Bank Account:

  • Yes. An OK customer can transfer money from OK Wallet to any ONE Bank Account.
  • Step 1: Login to OK Wallet App and Tap on Transfer option.
  • Step 2: Select OK A/C to ONE Bank A/C from Money Transfer.
  • Step 3: Tap on Other OBL A/C option.
  • Step 4: Enter OBL A/C Number, OBL A/C Name (as per OBL Account Holder Name), Amount and PIN.
  • Step 5: Tap on Next icon and Customer will receive a Confirmation page.
  • Step 6: Tap on Confirm icon for successful Transaction. Customer will receive a confirmation message at OK Wallet Number.
  • 1% charge (minimum TK 5 or whichever is higher) of transaction amount is applicable for any ONE Bank Account Fund Transfer service using OK Wallet App.
  • No. OK Customer can transfer money to any ONE Bank Account only through OK Wallet App.
  • Minimum BDT 100.
  • 3 times in a day.
  • Customer can transfer maximum BDT 25,000 daily from OK Wallet to any ONE Bank Account.
  • Fund Transfer service is another channel for Cash-out (similar to Agent point/OBL Branch) and all daily/monthly limit, daily/monthly transaction amount ceiling are applicable equally for Fund Transfer from OK Wallet to Bank Account.
  • 30 times in a month.
  • Maximum BDT 2,00,000 in a single month.


ONE Bank Credit Card Bill Payment through OK Wallet App:

  • Yes. Customers can pay OBL Credit Card Bill through their OK Wallet App.
  • Yes. OBL Credit Card Bill Payment service is also available at OK Wallet registered Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Card Payment option.
  • Step 2: Go through on Terms and Conditions and Tap on Agree Option.
  • Step 3: Select ONE Bank from the list.
  • Step 4: Enter 16 digits Credit Card Number.
  • Step 5: Enter Amount and Due Amount will be automatically fetched on the top of the page.
  • Step 6: Enter OK Wallet PIN and Tap on Pay icon.
  • Step 7: Then Customer will get to view a Transaction Detailed page.
  • Step 8: Tap on Confirm icon for successful Transaction. Customer will receive system generated SMS regarding successful payment as well as Digital Receipt which can be downloaded and shared for further reference.
  • Step 1: Tap on Card Payment option.
  • Step 2: Go through on Terms and Conditions and Tap on Agree Option.
  • Step 3: Select ONE Bank from the list.
  • Step 4: Enter 16 digits Credit Card Number and Beneficiary Mobile Number.
  • Step 5: Enter Amount and Due Amount will be automatically fetched on the top of the page.
  • Step 6: Enter OK Wallet PIN and Tap on Pay icon.
  • Step 7: Then Agent will get to view a Transaction Detailed page.
  • Step 8: Tap on Confirm icon for successful Transaction. Both Agent and Customer will receive system generated SMS regarding successful payment. In addition, Agent will also obtain a Digital Receipt which can be downloaded and shared for further reference.
  • 1% Service Charge on transaction amount (minimum TK 5 or maximum TK 25 whichever is higher) will be applicable for ONE Bank Credit Card Bill Payment through OK Wallet (applicable for both Customer and Agent payment).
  • ONE Bank credit card bill payment through OK Wallet will be updated within same day after successful transaction.
  • No, only BDT (Bangladeshi Taka) is acceptable for ONE Bank Credit Card Bill payment through OK Wallet.


OK EMS (Education Management System):

  • OK EMS or OK Educational Management System is the sole solution to run the Educational Management efficiently in Bangladesh. This Multifunctional software will help management to execute and monitor administrational activities such as updating and keeping record of students as well as teachers’ relevant information, attendance, payment model as well as managing institutional expanses and income.
  • Yes. Customers can pay tuition fee through OK Wallet by OK EMS platform.
  • Yes. OK EMS Tuition Fee service is available on both OK Wallet App and USSD (*269#) channel.
  • Yes. Customers can pay OK EMS tuition fee from OK Wallet Agent Points.
  • Step 1: Login to OK Wallet App and Tap on Tuition Fee option.
  • Step 2: Choose School/Institutes from Select Type.
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: After that; Customer will be shown total due Amount, OK Wallet PIN and Tap on NEXT icon.
  • Step 5: Customer will get to view a Transaction detailed page.
  • Step 6: Tap on Confirm icon for successful Transaction. Customer will receive system generated confirmation message as well as a digital Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type 3 for Payment option.
  • Step 2: Again Type 3 for Bills Pay and Enter Biller ID (Collect Biller ID from your Institute).
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: Type ‘1’ to continue payment process.
  • Step 5: Check your Transaction details with service charge and Type menu PIN to confirm the transaction. Customer will receive system generated confirmation message after successful transaction.
  • To retrieve OK EMS Student ID; Customer need to select OK EMS Info option from Tuition Fee icon. Customer can also contact with Institute or with nearby ONE Bank Branch or make contact with Call Center 16269 (from any mobile phone) & 09666716269 (from BTCL/Land Phone). Customer must provide correct mobile number which was stated at Student Admission Register Form of the institute.
  • Step 1: Login to OK Wallet App and Tap on Tuition Fee option.
  • Step 2: Choose School from Select Type.
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: After that; Enter Beneficiary Mobile Number, Amount, OK Wallet PIN and Tap on NEXT icon.
  • Step 5: Customer will get to view a Transaction detailed page.
  • Step 6: Tap on Confirm icon for successful Transaction. Both Agent and Customer will receive system generated confirmation message after successful transaction. Both Agent and Beneficiary (if having OK Wallet Account) will also receive a digital Receipt which can be downloaded and shared for further reference.
  • Step 1: Dial *269# for OK Wallet USSD Menu and Type 3 for Payment option.
  • Step 2: Again Type 3 for Bills Pay and Enter Biller ID (Customers have to collect Biller ID from their Institute).
  • Step 3: Enter Student ID and System will show outstanding Due Amount along with Student Name.
  • Step 4: Type ‘1’ to continue payment process.
  • Step 5: Enter Beneficiary Mobile number.
  • Step 6: Check Transaction details with service charge and Type menu PIN to confirm the transaction. Both Agent and Customer will receive system generated confirmation message after successful transaction.
  • 1% service charge (minimum TK 5 and maximum TK 25) of transaction amount is applicable for OK EMS tuition fee through OK Wallet.
  • 1% service charge (minimum TK 5 and maximum TK 25) of transaction amount is applicable for OK EMS tuition fee through OK Wallet Agent Point.
  • Since each institute will have particular Biller ID, Customers have to collect Biller ID from their institute (Institutes EMS Id will be the Biller ID)
  • OK EMS Tuition Fee Payment will be updated within real time after successful transaction.


Add Money to OK Wallet from JAMUNA Bank Account (JustPay):

  • Yes. Customers can add money to OK Wallet from their JAMUNA Bank Account at their convenient time.
  • LOGIN at “JustPay” App of JAMUNA Bank Limited with User ID and Password.
  • Add Beneficiary with your OK Wallet number.
  • Send Money to OK Wallet from Your Beneficiary List.
  • Money will be transferred to Customer’s OK Wallet in Real Time and Customer will receive OK Wallet system generated SMS regarding successful transaction.
  • Minimum BDT 100.
  • Customers can add maximum BDT 30, 000 in a single transaction per day from their account.
  • Customers can add maximum BDT 30, 000 daily from their account.
  • Customers can add maximum BDT 2, 00, 000 monthly from their account.
  • 5 times in a day.
  • 25 times in a month.
  • No service charge is applicable for adding money in OK Wallet from JAMUNA Bank Account.
  • Money will be reloaded to OK Wallet within real time from JAMUNA Bank Account.
  • Yes, JAMUNA Bank account holder must have registered with JustPay for transferring fund to OK Wallet from his/her JAMUNA Bank account.


Fund Transfer to JAMUNA Bank Account through OK Wallet App:

  • OK Wallet customers can transfer fund to any JAMUNA Bank Account that is registered with JustPay.
  • Yes. Customers can transfer fund to their JAMUNA Bank Account using OK Wallet App at their convenient time.
  • Login to OK Wallet App and Tap on Transfer menu.
  • Select OK A/C to Other Bank from Money Transfer.
  • Tap on JAMUNA Bank menu from the list.
  • Enter JBL AC/Connect Number, JBL AC/Connect Name (as per JAMUNA Bank Account Name), Amount and PIN.
  • Tap on Next icon and then Customer will get to view a Transaction Detailed page.
  • Tap on Confirm icon for successful Transaction. Customer will receive a confirmation message at OK Wallet Number.
  • Minimum BDT 50.
  • 5 times in a day.
  • Maximum BDT 25,000.
  • 20 times in a day.

  • Maximum BDT 1, 50, 000.
  • 1.7% charge of transaction amount is applicable for Transferring fund from OK Wallet to JAMUNA Bank Account using OK Wallet App.
  • No. Customers can transfer fund to their JAMUNA Bank Account only through OK Wallet App.


Carnival Assure Insurance Purchase through OK Wallet:

  • Yes. Customers can purchase Carnival Assure Insurance packages through OK Wallet App.
  • No. Customers can avail Carnival Assure Insurance packages only through OK Wallet App.
  • No. Carnival Assure Insurance payment service is currently available at Customer OK Wallet App.
  • Login to OK Wallet App and Tap on Insurance option.
  • Select Carnival Assure from Insurance list.
  • Review insurance packages along with terms and conditions from Carnival Assure product List.
  • Select desired Insurance Package and fill up all the required fields regarding customer information at Carnival Assure site.
  • In the OK Wallet Payment Gateway, Customer will input OK Wallet Account Number, OK Wallet system generated OTP and OK Wallet PIN in the mentioned fields to confirm the transaction.
  • Customer will receive a confirmation message of successful transaction at OK Wallet Account.
  • After providing OK Wallet Account Number into the OK Wallet Payment Gateway platform, OK Wallet will send a system generated OTP at Customer OK Wallet Account via SMS.
  • No service charge will be imposed on OK Wallet Customers.
  • After successful payment, Carnival Assure will sent product purchase confirmation slip through SMS.