OK Wallet customers can pay Utility Bill (Water, Gas, Electricity and Telephone) without any service charge
through their OK Wallet App and USSD (*269#). Customers will be eligible for 2 free transactions of each type of
payment during the campaign period in each month.
Campaign Details:
| Payment Type | Offer | Campaign Duration |
| All Utility Bill Payment (Directly connected with ONE Bank PLC and OK wallet via API) | No Charge on Utility Bill Payments through OK Wallet | Till 31st December, 2025 |
Campaign Modality:
Campaign Objectives:
Campaign Details:
- Customers can enjoy two (02) free utility bill payments per bill type each month through both the OK Wallet Customer App and USSD channel during the campaign period.
- The first 50 utility bill payments per bill type each month made through Agent Points will be free; commissions will apply to subsequent transactions.
Campaign Objectives:
- Increase the number and volume of utility bill payments through OK Wallet.
- Enhance customer engagement with OK Wallet.
- Increase the number of OK Wallet active customers.
Campaign Details:
- Customers will enjoy two (02) free utility bill payments per bill type each month using his/her own OK Wallet app/USSD channel, exceeding which regular service charge will be applied.
- Agents will be entitled to accommodate 50 utility bills of each type without any service charge, exceeding of which will require a customer to pay regular charges. Such charges will be shared with the stakeholders as per the regular policy of the Bank.
- The Bank reserves the right to terminate any customer involved in AML/CFT violations or any fraudulent or suspicious transactions.
- The Bank reserves the right to change or discontinue the offer at any time without prior notice, based on business or compliance requirements.
Download link of new OK Wallet App:
(i) For OK Wallet App download click here click here
(ii) For FAQ click here
There is a dedicated 24/7 contact center for any kind of utility bill payment campaign related assistance. For Local call dial on 16269 (from any mobile phone ) & 09666716269 (from BTCL/Land Phone) in Bangladesh or e-mail us at okwallet@onebank.com.bd
(i) For OK Wallet App download click here click here
(ii) For FAQ click here
There is a dedicated 24/7 contact center for any kind of utility bill payment campaign related assistance. For Local call dial on 16269 (from any mobile phone ) & 09666716269 (from BTCL/Land Phone) in Bangladesh or e-mail us at okwallet@onebank.com.bd
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